The Dynamics of Organizational Culture & Customer Service
What does your company culture say about your organization and how it treats its customers? Is it vibrant, healthy and results-oriented? What would …
Continue ReadingWhat does your company culture say about your organization and how it treats its customers? Is it vibrant, healthy and results-oriented? What would …
Continue ReadingWorkplace discrimination is disabling certain people to apply and receive jobs, overlooking them for promotion, enriching job assignments, and …
Continue ReadingManagers must understand that factors in employee retention play a vital role in the smooth functioning of any business. Here, we explain these …
Continue ReadingWhile fear and intimidation might get some results, it will also create a tense and discontented staff. “Atta boys” and rewards will bring …
Continue ReadingThe law on fire alarms in the workplace is a compilation of the code and standards of OSHA (Occupational Safety & Health Administration), NFPA …
Continue ReadingSick leave should be used by employees during periods of temporary sickness to stay home and address their health needs. Approval of such leave falls …
Continue ReadingSirota Survey Intelligence reports that bored employees are more dissatisfied with their jobs than those who are simply overworked. These feelings …
Continue ReadingEstablishing an effective strategic direction for a business typically includes assessing the company’s culture (core values, customs, traditions, way …
Continue ReadingProfanity in the workplace forces the human resources team to walk a tight rope. Part protected speech and part a lawsuit waiting to happen, the …
Continue ReadingA corporate wellness program does more than just encourage healthier lifestyles for employees; it helps to reduce turnover, absenteeism and tardiness …
Continue ReadingIf you own a company or are the head of the HR department, then you understand how costly employee absences due to illness can be. This article …
Continue ReadingRecognize the potential for retaliation in the workplace before supervisors or managers act on it. Guard the company from incurring liability that may …
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