office/entrepreneurs/topics/business-management

Is Your Customer Service Human Enough?

It seems like displaying humanity should come easily to your business. After all, those desks in your office are filled with people — not robots. They should be all the tools you need to show your customers your human side, right? Not so in today’s world. Is technology masking your humanity?
Overcome B2B Challenges in Innovation

Overcome B2B Challenges in Innovation

In the competitive business world, innovation is an essential survival factor. While this strategy is commonplace in the B2C sphere, many B2B businesses are still struggling to catch up with this trend. Here some ways to overcome your biggest challenges.