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Emotional Intelligence and Group Performance

written by: George Garza•edited by: Linda Richter•updated: 7/21/2010

Emotional intelligence is a person’s ability to perceive and manage his own emotions in such a way that it ends with a successful interaction with his environment. He can also perceive and manage his emotions in a manner that ends in a successful interpersonal interaction with others.

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    Emotional Intelligence and Emotional Quotient

    Emotional Intelligence describes a capacity or ability to discover, recognize, and manage the emotions of one's self and those of others. The EQ, or Emotional Quotient, measures Emotional Intelligence.

    1Emotional intelligence 

    Many believe that that IQ is the best measure of human potential. However, during the past ten years, researchers have found that this may not necessarily be the case. In actuality, your emotional intelligence quotient (EQ) might be a greater indicator of success. The emotional quotient describes a person's ability to understand his own emotions and the emotions of others and to subsequently and appropriately act based on this understanding.

    Source: Eqi

    Image: Psychology Today

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    Group IQ

    Group-administered intelligence tests take on a series of different problems. They are often used in mass-testing situations such as schools or the military. Examples of group tests include the Multidimensional Aptitude Battery, Cognitive Abilities Test, and the Scholastic Assessment Tests.

    Group IQ 

    Some of the advantages of group tests are that they can be administered to very large numbers of people simultaneously, and scoring is typically more objective. With large, representative samples, the results are often used to create better established norms.

    Source: Individual vs Group IQ Testing

    Image: Parshift

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    Group Behavior

    Consider emotional intelligence and group performance: Groups with high levels of EQ consistently out-perform others with a strong IQ. Why is this possible? Because to a large degree, such a group can intelligently handle ‘difficult to manage’ emotions. Emotions, when not handled properly, can cause a breakdown to occur such that even the simplest tasks end up taking much more energy than necessary. This results not only in impaired innovation but also in a diminished ability to solve key business problems.

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    Group Dynamics and High Emotional Quotient

    In the work team development context, some empirical research suggests that emotional intelligence has an influence on teamwork. One investigation showed that untrained teams, operating with high emotional intelligence members, performed on a level as well as trained teams with low emotional intelligence members. Clearly, the team was able to solve the problems or work effectively, even if they did not know how to perform all the tasks. The team members developed and learned from one another.


    Given the growing importance of working with teams and team-based structures within organizations, their success can be marked. For example, software programs such as SharePoint, or Project Management operations, depend on teams and collaboration. Then emotional intelligence can provide the mechanism to better understand the interactive process dynamics and the outcomes that take place among team members. This can serve as an important developmental tool in team-building efforts.

    See: Entrepreneur

    Image: Group Dynamics

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    Group performance can be affected by Emotional Quotient. The emotional quotient is derived by the group's understanding of the effects of operations on the emotions of the participants. A high IQ may set the basis for understanding whether a project can be accomplished, but a high EQ will almost certainly create greater chances of success..

    Go here For an EQ test.