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Access Exchange Email with Windows Phone 7

written by: •edited by: Wendy Finn•updated: 3/16/2011

Don't be restricted by IMAP and POP emails - Windows Phone 7 is fully compatible with Exchange email for full corporate email sync! So how do you set up a Windows phone with Exchange email?

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    Push Email for Windows Phone

    Guide to Accessing Your Windows Phone Exchange Email Account Windows Phone 7 devices make great portable email tools, allowing you to access pretty much any email account from Gmail to Yahoo, ISP hosted email accounts, self-hosted email accounts and of course Hotmail/Windows Live accounts.

    For business users there is also the ability to configure the phone to connect to your Outlook Exchange account, allowing for synchronization of emails, calendars and contacts.

    In most cases this should require nothing more than adding an email address and password – however some advanced settings are also available that allow you to configure the account more closely should the initial attempt be unsuccessful.

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    Setting Up a Windows Phone Exchange Account

    To add an Exchange account to your Windows Phone, go to Start > Settings (which is also available by swiping left) and select Email & accounts; next find Add an account and choose Outlook.

    Next, enter your email address and password in the corresponding boxes – these should be the credentials you would use to access your Exchange account on your business computer.

    What happens next is that the phone will attempt to communicate with your Exchange server over the Internet, using the credentials you supplied to identify the correct server name. If this is successful and your settings are found, all you need to do next is wait until your calendar, contacts and email are synced to your Windows Phone!

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    Troubleshooting Microsoft Exchange: Windows Phone Account Setup

    On some occasions, however, it may not be possible to correctly setup your account without accessing the advanced options.

    You will need to confirm the information that you have provided, so check that your Email address, Password, Username and Domain are all correct. The email address and username are not interchangeable – if my email address was then the username would be just christian.

    Meanwhile the Domain can be left blank if you don’t use it when signing into Outlook on your business computer. For instance if I signed in as mydomain/christian then mydomain would be the name of the domain.

    With this information confirmed you can then wait for the server to be found and the synchronization to complete.

    However if you still cannot connect you will need to access the Advanced settings. This might require additional assistance if you’re not aware of the Exchange server name, although you will be able to find it by opening Outlook 2010 on your PC, going to File > Account Settings > Account Settings (with the correct account selected) where you should see the Change button.

    From here select More Settings > Connection > Exchange Proxy Settings and you will find the server name in the Use this URL… box. This will be in the form, and is often the same as the URL used to access web-based Exchange.

    Take note of the server name and on your Windows Phone go to Advanced > Sign in > Server and enter the server name. After you have done this, tap Show all settings and confirm that the Server requires encrypted (SSL) connection is correct for your server configuration.

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    Source: Author's own experience

    Images: Windows Phone Newsroom: Image Gallery,