Develop a Company Charter
Your company charter is your guiding tool to help you stay on-track. In this case, since we are focusing on organizational culture, we will want to look at the types of things that impact the culture primarily. This particular session should be held as a team meeting.
Here’s what the company charter includes. The first discussion is around what you like about the current culture. Identify all the things, both job-related and people-related, that you would like to continue doing. It could be simple things like cross-training under job-related, and recognizing employee’s anniversaries and birthdays, under people-related. These are the types of activities that help build and reinforce your existing culture.
Second, identify all the things you want the organization to stop doing. Maybe it’s how projects are given out or assigned (to the same people so it becomes demoralizing to others), or attending certain meetings (too long, boring and unproductive). This list of items again could include both job-related activities and people-related ones. These are the types of activities that hinder your organizational culture and produce negative feedback. This is the time to include all those things that just seem to get in the way of producing high quality results along with highly motivated employees.
And third, identify all the things the organization should start doing. This is where you can be creative and develop a wish list. As a good frame of reference prior to this type of meeting, you could identify the top companies in your industry and see if you can learn what they do to develop that great company culture. There are the things they do to create a compelling place to work.
Some areas of discussion in this category that will naturally surface are employee training, cross-training on teams, careers and promotions, projects and project responsibilities, personal and team empowerment, team rules and responsibilities, flex and vacation time, work schedules, and many other topics. There are no right or wrong ideas or suggestions in this category. The overall goal is to begin doing things that will further improve the company culture for all employees, and once you get there, have things in place that continue to reinforce the new culture.