Servant Leadership and Job Satisfaction
Servant leadership and job satisfaction seem innately compatible concepts.
The servant leader’s need to serve gives him certain natural attributes that assure the development and happiness of the people who work under his guidance. A true servant leader is an active and empathetic listener, who believes in close-knit interpersonal relationships. These characteristics make him sensitive to even the unarticulated wants and needs of those who he leads. As a result, the entire team grows more service oriented, happier, healthier and more autonomous.
The servant leader’s service oriented sensibilities make him acutely aware of his environment and grant him powers of anticipating when and where his intervention may be required. This natural capability of conceptualization and foresight helps not only the servant leader but also the people and the organization served by him.
One of the servant leader’s fundamental qualities is the absolute belief that every being is important in its very essence. Therefore, a co-worker is to be appreciated not only for the work she performs but also just for being herself. The servant leader is thus a natural human resource developer. He concentrates on the all-around improvement of the person; not just the personnel.
Institutions headed by servant leaders are much more likely to be thoughtful and understanding of the individual wants and capabilities of every employee. Such institutions would subscribe to Greenleaf’s philosophy that a good society is built on the foundation of organizations where “caring for persons, the more able and the less able serving each other"2 is the way of life.
The work atmosphere of an institution headed by a servant leader would therefore, be more considerate than competitive; more just and equitable; less power oriented; more able to recognize individual talents and appreciate them; more capable of adjusting to daily upheavals and crisis situations; more focused on people becoming creative and autonomous, because their need to become better servants would drive them.