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Transactional leadership bases itself on getting things done through a clear chain of command and works on the assumption that rewards and punishment will motivate people.
Transactional Leaders negotiate a contract with subordinates that creates clear structures, makes explicit the requirement, and installs a formal system for rewards and discipline. The subordinate gets a salary and other benefits and the company gets complete authority over the subordinate in return. The subordinate becomes fully responsible for the allocated work and receives rewards for success or discipline for failure.
Transactional leaders follow a management by exception approach, wherein they do not give much attention to routine issues or excepted performance and rather pay attention to present issues.
The major characteristics of transactional leaders include:
- Reliance on standard forms of inducement, reward, punishment, and sanction to control followers.
- Motivating followers through goal setting and a simple and straightforward approach of rewards for desired performance and discipline for failure.
- Reinforcing subordinates to complete their side of the bargain successfully.
Among all the modern management styles, transactional leadership come the closest to traditional leadership styles, but it remains one of the modern leadership styles in a changing world, bearing some similarities with transformational leadership. The difference between transactional and transformational leadership is that while transformational leaders adopt a 'selling' style, transactional leaders adopts a 'telling' style.