References and Image Credits
Business Affairs Performance Measurements. (n.d.). US San Diego. Retrieved June 2, 2010, from www-vcba.ucsd.edu/performance/2008/
Hospital Report Emergency Department Care 2008. (n.d.). HSPRN. Retrieved June 1, 2010, from http://hsprn.ca/
Kaplan, R. S., & Norton, D. P. (1996). The Balanced Scorecard: Translating Strategy into Action. New York: Harvard Business School Press.
Victoria Cool Aid Society 2008/09 Balanced Scorecard Report. (n.d.). Victoria Cool Aid Society. Retrieved May 30, 2010, from www.coolaid.org/publications/2009_Scorecard.pdf
Balanced Rock in the Garden of the Gods by Ahodges7 at http://commons.wikimedia.org/wiki/File:Balance_Rock,_Garden_of_the_Gods,_CO.jpg
Direct Ray digital machine at the National Naval Medical Center in Bethesda relesed to the public domain at http://commons.wikimedia.org/wiki/File:US_Navy_030820-N-9593R-014_Lead_x-ray_technologist,_James_Crisler_demonstrates_the_ease_of_setting_up_a_Direct_Ray_digital_machine.jpg