The Nokia 7020 supports various messaging services including email, MSS and SMS. There is a WAP 2.0/xHTML, HTML web browser built into the Nokia 7020 for Internet browsing. This Nokia phone come with built-in Flash Lite 3.0, Windows Live Messenger, an English-Chinese dictionary, an organiser and Nokia Maps 3.0 which comes with voice guided navigation through an external GPS receiver, as there is no built in GPS receiver.
For imaging, there is a built-in 2MP camera with a resolution of 1600 x 1200 pixels. There is also a QVGA camera with a frame rate of 30 frames per second. Access to data networks is restricted to either Edge or GPRS. Also available on the Nokia 7020 as far as data is concerned is Bluetooth and microUSB.
Internal memory on the Nokia 7020 is limited to 45 MB while external memory can be up to 16GB using a microSD memory card. There is a 1,000 entry contact book which also supports photo calls.
With options for headphones as well as speaker phone, you can listen to music, watch videos and listen to stereo FM radio. There are two displays on the Nokia 7020. The primary display has a resolution of 240 x 320 pixels while the secondary display has a resolution of 128 x 160 pixels.