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Applications for Customer Relationship Management on the iPhone

written by: Arnold Zafra•edited by: Simon Hill•updated: 8/29/2010

Who says that the iPhone can't compete with the BlackBerry when it comes to business use? If there's one proof of this, it has got to be the plethora of CRM apps available from the App Store. Here we've rounded up three of the best options for you.

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    Sales CRM EZi

    Sales CRM EZi This iPhone CRM App wouldn't be one of the most awarded and cited best apps if not for its useful features for sales people. This app lets you manage and track your sales opportunities and produce specific sales forecasts. These two features are very useful for sales professionals. If you need to keep track of your leads and opps, view what sales you should be closing, know your next actions should be based on your pipeline and see client contact info - then this app is for you. What's good about this app is that it gives you a dashboard which lets you use your status percentages for showing realistic sales forecasts. It lets you show 6 month sales pipeline opps by sales value, 6 month 100% sales opps for knowing your sales potential, 6 month commission forecast and 6 month 100% commission opps for your total potential. The app also calculates commission on each of your sales opportunities. Best of all, you can do all this using your iPhone. (Price: $9.99) (Download link)

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    SalesNOW Mobile CRM

    SalesNOW Mobile CRM This app offers a hosted CRM for mobile sales and service professionals and teams. The best feature of the app is of course the fact that it compliments your SalesNOW web account. If you are an active SalesNOW customer, then you can get this app for free. Feature-wise, this app lets you manage your contacts, companies, leads, deals, service cases, emails, calls, meetings, tasks and calendar directly on your iPhone. It gives you access to your SalesNOW information even when you are on the go. It also lets you create call and meeting logs as easily as possible right after they take place. The app also allows you to save your outgoing emails directly from SalesNOW as well as follow-up new leads and deals even while you are in the field. Most importantly, the app lets you update sales funnel and forecast information in real-time. The app also integrates the iPhone calendar and contact apps. (Price: Free) (Download link)

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    MyCRM If you are not specifically tied to a company CRM solution and you want to use an iPhone CRM app, MyCRM is your best option. For one thing, it is the first CRM solution for personal use that is suited for all professions including business agents, brokers, business brokers and others. The app lets you keep your business on hand and plan out your business activities. What's good about this app is that it doesn't use external servers. The app stores all your data on your iPhone. To backup and restore your database, the app lets you use Google Docs. It's also an offline app that you can use most of the time. In fact, the only time that you'll use the app online is during backup and restore operations or when you want to view your contacts on Google Maps. The app also gives you a simple interface which is very easy to use and understand. (Price: Free) (Download link)

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    Image credit

    Screenshots courtesy of author (iTunes Download)