0x80070002 Windows Update Error: How to Fix the Problem

Article by Lashan Clarke (5,630 pts )
Edited & published by Rebecca Scudder (13,108 pts ) on Oct 31, 2009

Fixing the Windows 0x80070002 update error by utilizing various methods.

The 0x80070002 Error

While updating windows, it is possible to receive the 0x80070002 Error. As a result the update process will not be completed, and your computer will not be able to transmit files. The reason for your computer receiving the 0x80070002 Error is due to it not having all of the files that should have been transmitted when updating your software. This is an initialization error that occurs after files have been downloaded, and extracted to the computer.

How to Fix the Error

To fix the error manually, it will be necessary to remove all of the files partially downloaded, and try again to update your Windows files.

1. On the Windows desktop, press Start, and when the menu opens up,

2. Press Run, and input the following command “services.msc”

3. In the Run box, type "services.msc", and press "Enter".

4. This will open the "Local Services" window.

5. In the Local Services window find the name “Automatic Updates” and right click.

6. On right click, scroll down and press “Stop”. This will cause the Automatic Updates to pause to correct the situation. Do not close the Local Services window.

At this point you can go to the "Software Distribution" folder and delete its contents, or give the folder another name. It is advised that you just rename the folder,

7. To do this go to the Windows desktop and press “Start” then press “Run” when the menu opens.

8. Input the “cmd” command into Run, and the computer will take you to the DOS prompt.

9. At the DOS prompt type in this command “cd %windir%” (without the quotes), and press Enter.

10. You should now be in the Windows directory.

11. At the Windows directory, input “ren SoftwareDistribution SoftDisTemp” and hit "Enter". This will rename the Software Distribution folder to the new name of SoftDisTemp.

12. Type "Exit" and hit "Enter" to close the DOS window.

13. Now go to the "Local Services" window and right click "Automatic Updates" to restart it.

14. Try updating Windows files again.

Comments

Feb 25, 2010 3:49 PM
O Williams
0x80070002
I applied the fix above and it hasn't helped. My computer hasn't received a microsoft update since 11.11.2009
Feb 8, 2010 4:32 PM
Richard Nicholls
Backup not working
I have done the above fix and it does not work Help
Feb 7, 2010 11:24 AM
Anthony
Backup
I have the same problem as Richard Nicholls and J Neplhin. Gets 20%ish of the way through the backup and then the error screen appears 0x80070002. Any help please...
Jan 7, 2010 7:18 PM
Anwar
RE: 0x80070002
I have been trying to install pack 2 for YEARS, literally! It is now finally installing after following clear instructions. THANK YOU, THANK YOU, THANK YOU! :)))
Nov 22, 2009 3:07 PM
Richard Nicholls
0x80070002
I have the above code when doing A backup on to disk file can not be found. this happens when the shadow file is been formed by the computer.
Sep 30, 2009 5:47 AM
J Nephin
0x80070002I
I have the same problem as the above I Can't start automatic updates i also get Error 2 The system cannot find specified file. Can you help?
Sep 11, 2009 1:23 AM
MT
RE: Can't find Automatic Updates
In Vista and some other flavors of Windows it's called "Windows Update(s)" at the bottom.
Sep 2, 2009 5:50 AM
data Recovery
Your Post is very good and I am jacob data recovery expert from india if u need any consultation let me know...
 
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