Trouble Shooting Flowchart
The following is an example of a troubleshooting flowchart that can start you down the road to solving a set of SharePoint problems. To start, set up an alert to notify you that there is a problem to deal with. Your e-mail can be setup to receive notifications from Sharepoint, this is an alert, or from other users that may have experienced problems.
The flowchart identifies the sequence of alerts that can be followed to trouble shoot SharePoint. It is a tool for the administrator.
If there is a problem, did you receive an alert or a notification? An alert is sent for some problem that your SharePoint system is experiencing, and a notification is sent for a problem that a user is experiencing, such as permissions to SharePoint documents, or projects. Also, timer jobs are important because they are triggers to start to run a specific Windows SharePoint service.
Note that these techniques are general, but the focus on observations about SharePoint can start the process.
The main approach is to avoid a random walk. That is avoid trying just anything, be selective in the approach. While this may seem tedious, it will provide you with a road map on how to pursue the problem.
Image: Troubleshooting SharePoint Alerts