Stop the “Connect Broadband Connection” Box from Popping Up in Windows Vista

Written by:  • Edited by: Lamar Stonecypher
Updated Sep 13, 2009
• Related Guides: Internet | Windows Vista | Internet Explorer

Are Internet Explorer and Firefox trying to open a new Internet connection even through you’re already connected? Here's a tip for getting rid of that annoying “Connect Broadband Connection” box in Windows Vista.

The Problem

I recently bought a new Windows Vista PC, and I’ve been spending a lot of time trying to adjust the settings on the machine so that it operates in a manner in which I’m comfortable. One of the first things I did in this whole process was to perform a clean install of Vista Ultimate on the new PC.

After the installation, I had a little bit of trouble connecting to the Internet so I “experimented” a little with the connection settings. Although I managed to get my connection problem worked out, another very annoying issue “popped up” – literally. Each time I would open a new window or tab for Internet Explorer or Firefox, a Connect Broadband Connection box would appear asking for Internet connection information despite the fact that I was already connected via cable.

Connect Broadband Connection
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Even if the only problem this pop up box caused was annoyance, I would still want to get rid of it. However, it was also causing both browsers to crash intermittently as they continued to look for this other connection, ignoring the fact that there was already one in existence.

A Solution

After thinking a bit, I remembered that when I was trying to correct other Internet connectivity issues that I had created an unnecessary broadband connection option in Vista. When I went to check my network connections, not only was this option still present, but it was listed as the default connection type. No wonder I was having such a problem.

After getting rid of this connection, the Connect Broadband Connection window stopped popping up. Here are the steps needed to take this action.

Step 1: Click on the Start button, open the Control Panel, and then select Network and Internet. (Click any image in this article for a larger view.)

Control Panel
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Step 2: From the Network and Sharing Center category, select View network status and tasks.

Network and Sharing Center
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Step 3: Pick Manage Network Connections from the Tasks list on the left-hand side of the Control Panel window.

Tasks Options
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Step 4: Look for a disconnected broadband connection. Right-click on it and select Delete if this connection was just created in error. If you sometimes use this connection and don’t want to delete it completely, you can just choose the Cancel as Default Connection option instead.

Delete Unnecessary Connection
click to enlarge


Comments

Showing all 23 comments
 
Dulaine Harris Dec 13, 2011 4:52 PM
RE: Stop the “Connect Broadband Connection” Box from Popping Up in Windows Vista
Worked for windows 7 as well with a slight variation in procedure thx
Kryptoncat Sep 26, 2011 11:26 AM
Thank you!
Ah, finally I can be rid of that. The only difference is that I have Windows 7, so I followed what Hollie said. Great instructions!
scodal Jan 30, 2011 6:57 PM
Steps for win 7
Me @scodal and @user1killbot on Twitter fixed this by opening Internet Connection properties and deleting the Broadband Connection and it automatically unchecked the box for dialing up to the internet. The steps above must be Vista or something cuz only about half of them were accurate on our Win 7 machines.
lee Oct 9, 2010 5:07 PM
RE: Stop the “Connect Broadband Connection” Box from Popping Up in Windows Vista
thanks you soooo much it was really annoying me and kept cutting me off my internet thank you again x x x x
Pradip Udavnat Sep 20, 2010 12:34 AM
thanks
I really looking for solution, bcoz i was seek to use internet only in mozilla, thanks
hari kumar Aug 27, 2010 10:07 PM
Thanks
thank you so much.
Jane Mar 29, 2010 10:34 PM
RE: Stop the “Connect Broadband Connection” Box from Popping Up in Windows Vista
Thank you so much!!! this solved my annoying problem!
banro21 Mar 25, 2010 6:07 AM
Thanks
This pages helped me a lot. I was able to remotely guide step by step instructions.

Thanks again.
Jessi Mar 6, 2010 12:45 PM
RE: Stop the “Connect Broadband Connection” Box from Popping Up in Windows Vista
Thank you so much for this!
Hollie Feb 22, 2010 4:31 PM
RE: Stop the “Connect Broadband Connection” Box from Popping Up in Windows Vista
Thank you so much!! I followed these instructions for Windows 7 and it worked perfectly. Only difference was instead of "Manage Network Connections" it was under "Change Adapter Settings".
Anon Feb 16, 2010 7:14 AM
Thank you!
Thank you so much -- this really helped.
fONZ Jan 2, 2010 11:25 PM
Thank You!
That was very helpful..... had a lot of undue stress with the pop up....!
Richie Dec 13, 2009 7:54 AM
Annoying pop up
Thank you so much. This has been driving me insane. Simple advice and worked to the dot. Thanks again!!
Anonymous Dec 5, 2009 8:46 PM
omg
Thank you very much! This window was so annoying that everytime something couldn't load, i always had to press the "cancel" button. It was coming up constantly EVERYTIME i opened a new tab. THANKS SOOO MUCH! This saved me alot of time, i was about to make another computer account.
john Nov 19, 2009 2:50 AM
hi
thanks alot
Jen Oct 28, 2009 3:40 PM
Thanks
Thank you so much! It was doing my head in literally, i couldnt load videos or anything. Thankyou so so much! Brilliant instructions too.
Ashish Oct 13, 2009 5:02 PM
Thanks
Thanks dude for a great suggestion and direction
Elle Sep 12, 2009 11:11 PM
RE: Stop the “Connect Broadband Connection” Box from Popping Up in Windows Vista
OH MY GOD. Thank you so much! I've been living with the annoying freaking pop-up for, straight-up, like five months, and I just now had the intelligence to consider Googling advice to get rid of it. That thing plagued my computer time, I'm not even exaggerating. Ugh! Thanks so much for the advice, you were so helpful and clear!! :)
Janice Sep 7, 2009 8:52 PM
Thankkss.
that was extremely helpful, thank you!
Timmy Aug 25, 2009 2:42 PM
Werrrd...
Did it. Now hopefully it will solve my problem.
PN Jul 29, 2009 9:10 PM
RE: Stop the “Connect Broadband Connection” Box from Popping Up in Windows Vista
Thank you very much...spot on advice.
nooma Jul 21, 2009 10:58 AM
thank you
with out a doubt the best instructions i have seen, you helped solve my problem thank you
love the pictures too..
Kathy Jul 12, 2009 3:12 PM
Your directions
Some of the best I've seen on the Internet. Solved my problem. Thank You!!
 
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