Add Notes to Messages You Receive
You can add a note to e-mail messages that are sent to you, as well, to help organize MS Outlook.
Open the message to which you want to add a note. Press the keyboard shortcut Ctrl+Shift+N or use another method to open a new note window. Type the information on the note pertaining to the e-mail, such as a section on which you want to follow up. Close the note.
In order to add the note, you need to change the received email message to Edit mode.
In Outlook 2003, go to the Edit menu of the message window and select Edit Message.
In Outlook 2007, click on Other Actions in the Actions group of the Message tab in the message window. Select Edit Message.
In Outlook 2010, click on Actions in the Move group of the Message tab in the message window. Select Edit Message.
Once the e-mail message is in Edit mode, you can attach the note as described in the previous section. When you close the e-mail message window, be sure to click Yes to save the changes to your message. When you open the message again, the note appears as an e-mail attachment.