Whether you use a firewall that has redundancy and load balancing capability built in, or if you use separate load-balancing technology, using it shouldn't be overlooked. Distributed Denial of Service (DDoS) attacks, unexpected overloads of traffic, and incidental crashes can all be overcome with fail over and load balancing. If you think it's not worth the extra cost, consider what the cost is of having no Internet access for your business while your firewall is down, or what the cost is for your customers to be unable to contact you by e-mail or place a Web order.