written by: Mike Piero•edited by: Rebecca Scudder•updated: 1/30/2011
Have you ever heard a single loud click come from your Macbook, Macbook Pro, or MacBook Air and wonder what was causing it? Is something broken or malfunctioning? Is it normal? The answers to these question are contained in this article.
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A Clicking Hard Drive
First, we need to differentiate between a few distinct types of hard drives sounds. There is the normal hum of the hard drive and the occasional increase of that hum when the system is being taxed (like when playing games or editing video). Over time, that smooth hum can sometimes start to sound like a faint series of very fast clicks, indication that the computer is thinking.
Louder clicks are usually not a good sign. If you turn on your computer and just hear a series of loud clicks, that is oftentimes indicative of a physical hard drive failure. This happens more often than we would like to believe; therefore, it’s always smart to regularly back up you important information. If your computer has loud clicks coming from the hard drive, chances are that you will not be able to load the operating system; although sometimes, loud sounds begin as the hard drive is in the process of dying.
Now, there is a third type of click that usually manifests itself when the Macbook is moved quickly when turned on or dropped. This is a single, fairly loud click. It is a normal sound for an Apple notebook and an important safety feature.
Apple uses a certain hard drive management in all of their portable notebooks called Sudden Motion Sensing (SMS) technology. Its purpose is to protect the hard drive from physical damage in the even that the notebook is dropped or hit hard. This is basically an accelerometer (like in the iPhone) that senses fast, jarring movements.
SMS is enabled by default in Mac OS X and when it is activated by a bump or drop, the user will hear a loud click from the hard drive. This is the sound of the hard drive heads being parked to prevent damage to the hard drive. Most physical hard drive failure occurs because the hard drive heads get damaged or set out of place. By parking the heads, the SMS technology reduces the risk of this happening.
When this occurs, usually there is no effect on the system’s stability. The only time the parking of a hard drive’s heads could cause issues is if the notebook is in the middle of doing something critical to the system, like booting up or installing a program. Usually, this is not the case.
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Configuring Sudden Motion Sensor
For some people, this clicking is just intolerable. For people who work in environments with extremely loud music or vibrations, the sensor can sometimes be erroneously triggered. For them, it’s easy enough to disable in the Terminal console. Here are the Mac OS X instructions:
Open Terminal under Utilities in the Applications folder (or by typing Terminal in Spotlight)
Type sudo pmset -g and then hit Return
Type pmset -a sms 0 and then hit Return.
You will have to enter your administrator password to enter these changes. To re-enable this feature, simply change the value in the third step to 1 instead of 0.
The first time I hard this noise was on my new 13-inch Macbook Pro and it scared me half to death. As a former computer technician, I did not like the sound of that clicking noise, even if it only did occur once in a while. I was relieved to learn about this advanced drive protection feature. If for some reason, you are getting a clicking noise that is loud and frequent, I would recommend backing up your data and taking the machine in to an Apple Store or computer repair facility to have it looked at.