When businesses think of customer satisfaction, there are a number of different factors that enter into the formula. CRM, or Customer Relationship Management, is a business strategy designed to reduce costs, and increase profitability by using a solid customer satisfaction model.
Yahoo email is free, not to mention easy to access via your browser. However you might prefer to setup your Outlook 2010 email client to collect messages from your Yahoo account… however, this is a premium service which Yahoo charges for.
Skype has revolutionized the way we can interact, opening up a world of online communciations that have the telecommunications industry scrambling for answers. Here we look at Skype, the new (ish) software that is changing the dynamics of the telecommunications industry forever.