Training & Performance Management

After hiring your employees continue to invest in them by ongoing training and feedback. We’ll explore performance management in all it’s aspects, including tools and software, training methods and more!

Admit Your Mistakes to Grow as a Leader

From the time we could walk and talk, we’ve been making mistakes — it’s what makes us inherently human. In business, the path to success is fraught with faux pas. It’s not avoiding mistakes, but how we react to those mistakes that makes us better leaders.

How Employee Engagement Relates to Customer Loyalty

Establishing customer loyalty increases a business’s revenues. To gain customer loyalty, businesses focus on prices and customer rewards. However, the attitudes and investment of a business’s employees has a significant and important impact on customer loyalty that should not be ignored.

Positive Reinforcement in the Workplace

While fear and intimidation might get some results, it will also create a tense and discontented staff. “Atta boys” and rewards will bring about positive outcomes and a satisfied team who is willing to work harder to reach the goals you set.