Things did not get off to a good start and the installation of the game was fraught with problems. Firstly, the DVD game key, which is printed on the rear of the manual uses a dot-matrix style font, which made it hard to decipher some characters and it took a couple of attempts for the software to accept my game code. The font makes the letters 'O' and 'I', and the numbers '0' and '1' appear almost indistinguishable.
As if that wasn't enough, SEGA, the game’s publisher had implemented an online verification system based on the unique DVD key of the game disc. However, it was nigh on impossible to have the game verified online due to network traffic, but also to some erroneous errors in the verification process.
On my first attempt at verification I was told by the game’s verification system that my particular game key was in use and the verification would not proceed. Upon trying again, I wasn’t able to connect to the verification server and this was the case for the next hour or so, before I managed to connect only to be told that my game key was in use! I’d have laughed if I wasn’t so annoyed. After a complete uninstall and reboot of my system, I reinstalled the game and this time managed to get the game verified correctly.
SEGA have since issued an apology in the wake of the verification fiasco, blaming higher demand than what was expected. Given the game’s popularity in previous incarnations it was a shockingly bad error and SEGA really should have known better.
But, with the game now installed and verified it was time to download and apply the first of what will likely be several patches. Once that was done it was time to kick-off the game proper.