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The background story of Eve Online is one of the richest features of the game. Scandals give players something to talk about, but CCP staff often handled the scandals poorly. Eve Online's staff and game masters need to work on improving relations with its players. Internal logs that indicate a company knew of a problem for four years before trying to correct it. The slow reaction time of the developers suggests lack of concern about people using exploits in the game.
People forget the controversies and return to having fun in the game eventually, but poor handling of scandals increases bitterness in the player base. A few players might leave games over situations like this, but hardcore players who love a game remain regardless of the failures of the company who make it. Not all of the scandals mentioned here involved CCP staff. Game masters for many mmorpgs punish players who violate the terms of an mmorpg's end user license agreement. It may take staff a long time to respond to scandals like the ones perpetrated by Cally and Ricdic.
The Band of Brothers scandal proves Eve Online offers as much poltical intrigue as the first Dune novel. Because this involved player interaction that did not violate the EULA, Eve Online game masters could not and did not intervene. The former director of Band of Brothers remains in game.