Reviewing TrackerSuite.Net

Written by:  • Edited by: Michele McDonough
Published Nov 30, 2009
• Related Guides: Project Management Software | Internet Explorer | Web Applications
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This article takes a look at the online project management software, TrackerSuite.net. Is this program what you and your team have been looking for? Find out here.

What is TrackerSuite.Net?

TrackerSuite.Net is a cluster of web applications that have been integrated with one another with the hopes of simplifying the jobs of project managers when it comes to managing project, tracking costs, task management etc. The program is available for use on any computer, and it integrates with the email. Finally, when the license has been purchased, the creators of TrackerSuite.Net include the source code so that you may customize the program according to your needs.

Installation and Setup
Rating Good

picture TrackerSuite.Net is comparable to other programs available, like Clarizen and Central Desktop, with regards to installation and setup. All that is needed is registration on the site for access to a demo site allowing you to evaluate the product free for thirty days. All you need to start using TrackerSuite.Net is to type in your name, address, email, and other relevant information on the forms page. The creators of TrackerSuite, Automation Centre, will then contact you with further information. It is very important that you use TrackerSuite.Net in Mozilla Firefox or Internet Explorer. Google Chrome is not currently compatible.

Ease of Use
Rating Below Average

picture I found TrackerSuite.Net to be a little more difficult and less user-friendly than some of its competitors, though it isn't as difficult to learn as some of the other programs on the market. When starting up TrackerSuite.Net, you have a sidebar on the left with the different programs available and a dashboard screen on the right. I found in my trial of the program that the screen would periodically freeze. This potentially could be quite frustrating to someone planning - especially a complex project. Until I looked in the help page material, I did not know how to enter in forms on the page. You will definitely want to click on "Help" for each page of the program so that you can be walked through the program.

Features
Rating Average

TrackerSuite.Net contains the following project management applications, integrated for web-use:

  • Project Management - you are able to track the project and assign tasks, track the budget and more.
  • Help Desk - This allows you to create support services and track performance of your help desk department
  • Time Reporting
  • Expense Reporting
  • Purchasing
  • Check Request Automation
  • Invoicing
  • Asset Management
  • Resource Management
  • Reporting

TrackerSuite.Net does offer an impressive array of functions, and this counteracts the difficulties in learning the programs, especially for companies that require a an integrated project suite. The program seems as though it is customizable depending upon your needs, something to discuss with the Automation Centre representative when you discuss what your requirements for the software will be.

Support
Rating Average

TrackerSuite.Net has an integrated help file that gives explicit instructions for utilizing the program. Also with membership, the makers of TrackerSuite.Net provide support to their customers.

Is TrackerSuite.Net For You?

TrackerSuite.Net is a program for you if you are a large corporation, already established business, or mid-level company. Pricing information could not be found at this time on the website, leading me to believe that this program is highly customized (and thus, for accurate pricing you will want to speak with a representative of the company). I wouldn't recommend this as a first project management software suite or to new or small businesses.


 
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