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OpenGoo has an online manual that walks new users through the process of using the program. In addition, the program is available in the following languages: English, German, Spanish, Japanese, Portuguese, Russian, French, Czech, Danish, French, and Italian. This makes working with colleagues in different countries much easier. Adding milestones, tasks, subtasks and sub-subtasks is relatively easy, and the handling of the program is quite intuitive. The only thing that keeps the program from rating higher is that the navigation is a bit clunky at times, and finding the module you need takes a bit longer than it might otherwise. As I used the demo version, I'm not sure whether the full version features shortcut keys.