Let’s start with Outlook.
There are two ways you can use Outlook to record and monitor project tasks: personal folders and the task list. Personal folders are a great way to collect and store information regarding the project. However, personal folders can become a dumping ground for information that becomes next to impossible to find again.
I recommend keeping the personal folders list to a manageable size. I try not to create more than eighteen to twenty main folders. Within each folder you can create as many sub-folders as you like. The Project List illustration shows an example of the subfolders found within my main folder titled, “Projects.” All emails associated with the project are stored and saved in their appropriate folder.
For more information on using Microsoft Outlook to manage your project tasks, read the article "Project Task Management Using Outlook" by Bashar Lulu.