So what is Decision Support Software, or DSS, and how does it help project managers? The premise behind these new technologies is simple in some ways, yet complex in others. DSS represents the 'melding' of human and machine, combining the best of what each has to offer.
DSS comes mainly from concepts similar to Artificial Intelligence or AI. Remember the term from the first days of fast microprocessors? AI was simply the idea that computers, using the vast power of their data processing, could make decisions. Ever since the computer grew powerful enough to "out-compute" the best human minds, this idea has been in play, with a lot of controversy surrounding it.
But in DSS, project managers and other business leaders who use DSS software tools generally see a middle ground: the DSS tools don't 'make decisions'; however, they assist PMs and others in offering some computational 'knowledge' for making those decisions.
If you're looking for simple, practical ways that DSS helps make decisions, think about the variety of programs that are available. DSS software can be as simple as a glorified spreadsheet that gathers optimal results and displays them in lists or it can be visual rather than data oriented. These tools can:
- Show a "responsibility matrix" for efficient delegation
- Include lists of "constants" that must not change when other aspects of the project fluctuate
- Provide a visual showing a series of financial lines for quicker analysis
These and much more are parts of what DSS software tools bring to a project manager's office. Used correctly, these tools will help leaders make stronger and more robust decisions. The key is not to lean on the DSS systems, but instead, to take the best information they provide, track it and use it as a verbal and active justification for your own best hunches. That's how to make DSS work for you!
All kinds of companies offer DSS tools to project managers to optimize processes and create a high-tech, quick-command office. Direct Industry's online catalog offers evaluation and functional analysis software. Expert Choice provides options for decision makers and information on how they differ. An international company, Galorath, produces its own line of decision assistance modules under the SEER model for observation, analysis and direction in project management that will truly stand out. Choose from many more suppliers and learn more about how DSS can help you steer the helm of your ship, through stormy waters, to your ultimate goals.