How to Develop Issues Status Reports: Determining Content
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How to Develop Issues Status Reports: What Goes Into a Status Report?

Part 1 of 4 in the series: How to Develop Issues Status Reports
Article by Joe Taylor Jr. (4,146 pts )
Published on Nov 24, 2008
The nuts and bolts of preparing an issues status report that focuses only on the top 4-5 items affecting your team.
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Issues Status Report Contents

Many novice project management professionals make the common mistake of trying to squeeze an entire Gantt chart into a weekly or monthly issues status report. In actuality, effective status reports communicate small amounts of highly important information. By filtering the overall project status into a handful of key items, managers can make a bigger impact and bring more focus to their teams.

Vital information to include in an issues status report includes:

  • documentation of the gap between an expected outcome and the present situation,
  • an outline, if known, for the reason for the discrepancy,
  • the threat posed to the project or to the

    organization if the issue remains unresolved, and

  • the project manager’s recommendation for fixing the problem.

Most experts agree that influential status reports also engage readers by highlighting:

  • steps taken to address issues raised in previous reports,
  • important learnings or unexpected benefits from addressing specific issues,
  • additional challenges encountered while trying to fix issues.

Understanding the Audience for Status Reports

Deciding the content of an issues status report often becomes an exercise in diplomatic communication. Some project management professionals have found success by tailoring their reports to meet the needs of their audiences. For instance, a regular working group of team leaders and project stakeholders that attends a status meeting should receive a comprehensive report of the most pressing issues that require their attention.

Company directors and other personnel that have little hands-on involvement with day-to-day activity can receive a version of the report that highlights solutions instead of simply presenting problems. Line workers might receive drilled-down reports that focus only on their areas of involvement. Knowing the intended audience for an issues status report can keep the right people focused on the project elements that they can actually influence.

Status Report Page Length Matters

Most project management experts agree that an issues status report longer than three-fourths of a page becomes less effective with each additional line. Project sponsors, major stakeholders, and team leaders with little spare time will

fail to read a document longer than a page. When paired with an issues status report meeting, items on the second page of a report will often fail to find a voice within a typical sixty minute agenda. Therefore, the project manager must often make some hard decisions about which items to include in the report.

How to Develop Issues Status Reports

Go beyond the formatting of a simple status report to learn how to select the right items to highlight for managers and stakeholders. Discover how to use issues status reports to influence organizations without getting a reputation for being defensive.

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