Understanding the Theory
Psychologist Frederick Herzberg was also a business management innovator. His book, One More Time, How Do You Motivate Employees, published in 1968, is still a great read, especially if you are looking to understanding your teams in depth.
With Herzberg’s Motivational Theory, he looked at two factors—hygiene and motivators. Hygiene indictors include looking at how employees felt about the wages they made, company rules and regulations, co-worker alignment, and working conditions.
Herzberg’s motivators, on the other hand looked at job acceptance and satisfaction, levels of achievement, company recognition, job duties, responsibility, and the chance for advancement within a company.
Surprisingly, one would think motivators and hygiene indicators would be opposites, however, with this theory, they are not. Herzberg, according to NetMBA realized, “factors causing satisfaction are different that those causing dissatisfaction, the two feelings cannot simply be treated as opposites of one another," and “the opposite of satisfaction is not dissatisfaction, but rather no satisfaction."
The hierarchies of Herzberg’s theory of motivation shows how these hygiene and motivators do cross in concept in the workers world of thinking, however, are employees happy because of what they do at work or are they unhappy because of what’s happening outside of the workplace?