Every team and organization should have a charter in place. It’s a way for employees to share information with each other while also providing team members with a forum for open and honest communication. This can help uncover any issues that may be demotivating to team members. Plus, it’s a great opportunity to review the types of things that are currently working in motivating team members.
The team charter should include three basic categories – what to continue doing; what to stop doing; and what to start doing: Pretty simple. In each category, break out the information by people-related and job-related activities.
Here's a brief example using the continue category.
Under continue doing, job related, you could write or discuss that the team does a lot of cross-training. Since it's under the continue category, that’s a positive response and sounds like it keeps people positively motivated. So you want to be sure to continue to do the cross-training as a way to keep team members engaged and enthused.
Also as an example under the continue category, this time people-related: anniversaries and project milestones are positively acknowledged. These are positive and motivating gestures that have an immediate impact on people’s behaviors, and should also be kept in place.
Every 90 days or so, sit down with the team and do a quick review of each of the categories. Make whatever adjustments need to be made during the meeting and gauge the reactions of the attendees. If you are consistent in your meetings, these sessions should be motivating for the employees as well as extremely informative.