Here, we offer two examples of employee engagement surveys—the Q12 format from Gallup (link in reference section) and a survey you can download from our Media Gallery for free.
The Q12 survey developed by Gallup focuses on twelve questions to determine job satisfaction. In the free brochure from Gallup, you’ll find the questions asked fall along the lines of understanding work expectations and if the employee feels they have the right tools for the job. Employees are also asked about recent recognition and if they feel supervisors or co-workers care about them or dismiss them. Do they feel encouraged to offer ideas and do they agree with the company’s vision?
Employees are also asked about co-workers' attitudes, if they are closer to one co-worker more than another and whether the company offers room for advancement or training.
From these questions, not only can ratios be determined but also job turnover rates, productivity levels, absenteeism levels, workplace safety concerns and product or service defects within the organization. The survey analysis seeks to improve weak areas for overall profitability.
Free Media Gallery Download
The survey found in our Media Gallery is lengthier and involves 100 questions which are rated on a scale of one to five—five being the highest rating of strongly agree. Because this survey is in a Microsoft Word format, it can be modified to fit your organizational needs. It also includes demographic questions that are optional to answer such as education experience, salary level, etc.
Again, this survey, although longer, includes categories about the job itself, how the employee feels about co-workers or supervisors, training and advancement opportunities. Trust, goals and the ability to make decisions are also included. Finally, the survey analyzes job satisfaction as it relates to certain areas such as work/life balance, the important of the job and upper management support.
The survey also offers instructions on how to score each respondent and tally data to determine your company’s engagement ratio.