What's Hot:
Help is available through the Template Browser window and OfficeReady installs a link to the same “help” file on the start menu’s OfficeReady entry. This help file is a frameset containing the menu and documentation for the product as well as links to some video tutorials and other assets.
There’s also forum, FAQ, and email support available on the company’s internet support site.
What's Not:
Help documentation was apparently out of sync with the application version I was using. For instance, when I looked under “Working With Word Documents” at the “Adding Embellishments” page, the instructions were to set the insertion point in the Word Document and click the “Add PhotoSocket” button on the Office Ready toolbar. Then the instructions show an Embellishments folder, which is something that’s supposed to be available in the “Platinum” edition.
That sent me back to the sales pages for OfficeReady to look for the price of that version. There is no Platinum version available, and from my experimentations there is no “Embellishment” available within the user interface for the product at all.
Another thing I didn’t like about the documentation is that the video tutorials were video only with no sound. Instead of a voice-over on the videos they use callouts which are out of sync with the mouse movements in the video just enough to be a little confusing.