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Review of HomeOfficeSolutions.com

written by: C.D. Crowder•edited by: Rebecca Scudder•updated: 3/8/2010
4

Find out what HomeOfficeSolutions.com is all about, including the products they sell, information on how to order and how to receive special promotions. Before you order home office furniture, read this detailed review of HomeOfficeSolutions.com.

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    Products

    Rating Average

    Home Office Solutions sells a wide variety of desk and office chairs, home furniture, desks, workstations and office accessories such as storage units and lighting. Prices range from under $250 to over $1000. You can furnish your living room, dining room, office, lobby and conference rooms without leaving the Home Office Solutions site.

    A variety of materials are available for furniture including fabric, leather and mesh. Ergonomic furniture is available as well. Home Office Solutions isn’t limited to just one or two popular brands either. Just a few of the brands they sell include Herman Miller, Kartell, Neutral Posture, Ameriwood, Panasonic, Luxo and RTA Concepts.

    HomeOfficeSolutions.com categories their products by room, price, type and brand to make searching easier. You can also type in keywords into the in site search engine. The selection of products may seem overwhelming at first, but by using the categories to narrow your search, you can quickly find what you’re looking for. As a quick overview, you can purchase conference tables, dining room tables, sofas, recliners, stools, storage units, massagers, rugs, ergonomic office accessories and home theater systems from HomeOfficeSolutions.com.

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    Ordering and Shipping

    Rating Average

    There are two ways to place an order from HomeOfficeSolutions.com. The first is by phone. A toll free number is provided at the top of the main page. You place your order with a live representative. The second is through an online order form. When you view an item, place it in your cart. All items can then be purchased from the cart.

    You can find full contact information in the Customer Care section of the site. There is a special number available for those wishing to shop late at night. See the Customer Care section of this article for times when most representatives are available.

    All major credit cards are accepted at HomeOfficeSolutions.com. After placing an order, you can track your shipping from the links on their website. Currently, Home Office Solutions ships items through FedEx, Roadway Express, Daylight Transport and Home Direct USA. No sales tax is charged to out of state customers. Those living in Illinois, where the business is located, never pay sales tax either. International orders are accepted, but customers are responsible for import tariffs. Shipping costs vary based upon weight and size, though free shipping specials are available from time to time.

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    Customer Care

    Rating Average

    Customer care representatives are available to answer questions by phone or email. Representatives are available from 8 AM to 7 PM Central Time on Monday through Friday and from 10 AM to 4 PM Central Time on Saturdays. Whether you want to place an order, inquire about products and specials or ask about a current order, customer care representatives are trained to answer your questions. Customers can leave feedback on a simple form on the website. All appropriate feedback and reviews are posted. Those with inappropriate language or off topic information are deleted. Most feedback is positive, with many of the negative reviews being due to the product not being what the customer expected.

    To receive information about specials, you can sign up for HomeOfficeSolutions.com’s newsletter. All sales, new items and free shipping specials will be sent to the email address you provide. All information you provide to HomeOfficeSolutions.com remains private.

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    Accreditation and Awards

    Rating Average

    HomeOfficeSolutions.com boasts several accreditations to set customers’ minds at ease. First off, Home Office Solutions is a BBB, or Better Business Bureau, Accredited Business. The Better Business Bureau is the one stop place for complaints from both online and offline businesses of all types. Businesses choosing to register with them can become accredited businesses, depending on how well they maintain their promises and customer service.

    Other accreditations include being a member of the BizRate.com network, Safe Shopping network and the winner of the Accredited Herman Miller Retailer Five Star Service Champion Award. HomeOfficeSolutions.com is also a verified Authorize.net merchant, meaning they can safely and securely accept credit cards through Authorize.net.

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    Conclusion

    HomeOfficeSolutions.com offers customers a wide variety of home office furniture and accessories and comparable prices. The site is easy to navigate. Ordering is easy and specials are available to help customers save.