What Did They Say?
In researching communication styles for different generations, I was fascinated to find out that anyone can receive an online certificate in Generational Communication and Management from a company called LERN. A decade or so ago, this was not one certificate you might earn and be proud to display on your wall. In today’s workforce, it’s almost a must.
Communicating to people of all age groups is now a tool to master especially when you consider the four basic groups; Traditionalist, Baby Boomers, Gen Xers and the Millennials, also known as Gen Y.
There’s a difference between, “Sir I made a mistake," “Totally my fault," “My bad," and “Didn’t you read my Tweet?" If you don’t understand how to communicate with your all-age workforce, you’ll find yourself lost—and fast.
Each of these age groups, though some of us find ourselves in more than one group, are markedly different including how they communicate with you and the world around them. Instead of attempting to communicate your way or the highway, consider how the communication styles of different generations can be used to create a better work environment all around.