Companies That Hire Home Based Call Center Agents

Written by:  • Edited by: Jean Scheid
Updated Jul 4, 2011
• Related Guides: Telecommuting

Looking for a home based employment opportunity? If you have outstanding telephone communication skills, a job as a telecommuting call center worker may be a great option for you! Find out what's involved in performing this type of work.

Telecommute Call Center Jobs

telephone
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If you have excellent telephone communications skills, high speed internet access, and a land line or VOIP telephone, you have the basic skills and equipment necessary to be considered for employment as a home based call center agent. Individuals who hold these types of positions work from home, answering or making phone calls on behalf of their employers or clients that their employers are representing.

If you would like to go to work as a telecommuting call center agent, the first thing you'll need to do is to complete the application process with companies that hire home based workers for these types of jobs. Because many companies that operate call centers are looking for ways to continue to offer outstanding customer service while keeping overhead expenses to a minimum, more and more organizations are moving toward a telecommuting business model.

Examples of Companies That Use Home Based Call Center Representatives

Alpine Access – This company hires individuals to work as telecommuting customer care professionals who provide virtual call center services for number of major corporations. This company hires agents as employees. Scheduling options are flexible, with workers being able to select shifts that best meet their needs.

Hertz – Hertz Car Rental hires home based reservations agents. Workers accept incoming telephone calls from individuals who are calling to make reservations to rent a vehicle from one on the numerous Hertz locations around the world or who are making other related inquiries.

Live Ops – This company staffs its virtual call center with independent contractors who work flexible schedules from home handling inbound and outbound customer service and sales calls for client companies. Agents are able to work as much or as little as desired, based on project availability, and are able to select the clients and programs they will work with.

West At Home – West Corporation is a Fortune 1000 company that operates a virtual call center called West At Home. Their telecommuting agents handle customer service calls for clients across a broad spectrum of industries. West agents are hired as employees.

Resources

  • www.alpineaccess.com
  • www.hertz.jobs
  • www.liveops.com
  • www.westathome.com

Image Credit: sxc.hu (iprole)


Comments

Showing all 25 comments
 
Jhoy Jan 31, 2012 4:23 AM
RE: Companies That Hire Home Based Call Center Agents
Hi! I hope you are still hiring. I used to work as a call center agent but then I got pregnant. I would love to work at home so I can still take care of my baby. Please contact me for more information.
Jenalyn dalsin Jan 22, 2012 10:35 AM
RE: Companies That Hire Home Based Call Center Agents
I am Jenalyn Dalsin Interested to work from home. Anyway I am presently  on training finishing course of call center and I want  to have stable job call center agent at home  to lessen the expenses and hazards.I am flexible and liable to do the work efficiently. I am doing home base general transcription using my spare time. Please tell me more about to apply Hertz or any type of work regarding customer service or outbound.
Elisa Ballesteros Salas Jan 4, 2012 3:59 AM
RE: Companies That Hire Home Based Call Center Agents
hello  im just a housewife wants work as call agent at home..is working experience is needed?tnx
Kate Nov 7, 2011 12:05 PM
RE: Companies That Hire Home Based Call Center Agents
good day...<br><br>How do I apply for homebased call center agent..I worked in the call center industry for more than two years...
Tarun S Oct 25, 2011 10:53 PM
RE: Companies That Hire Home Based Call Center Agents
Hi Jennifer,<br><br>I hop you're doing great!<br><br>We're urgently looking for experienced home based tele/call center agents for our services in Australia.<br><br>You just need a basic set-up i.e. Computer PC with internet connection and we provide you the leads/datsbase with software and 15,000 Peso per month.<br><br>If you need more information and it's ready to start (ASAP). Please email us your contact details with CV to tarun.s .com.au and will contact you shortly.<br><br>Regards,<br><br>Tarun<br>0061432398682<br>Australia<br>
Tarun S Oct 25, 2011 10:52 PM
RE: Companies That Hire Home Based Call Center Agents
Hi Melissa,<br><br>I hop you're doing great!<br><br>We're urgently looking for experienced home based tele/call center agents for our services in Australia.<br><br>You just need a basic set-up i.e. Computer PC with internet connection and we provide you the leads/datsbase with software and 15,000 Peso per month.<br><br>If you need more information and it's ready to start (ASAP). Please email us your contact details with CV to tarun.s@sunbrilliance .com.au and will contact you shortly.<br><br>Regards,<br><br>Tarun<br>0061432398682<br>Australia<br>
nora calimlim Sep 10, 2011 3:46 AM
call center agent home base
hi.how do i apply for these type of jobs
Melissa May 7, 2011 8:26 PM
Prefers to work from home
I am very interested to work from home. I have worked for the call center industry for more than four years now under a lot pressure that made me a better representative and working at home would lessen the hazard, the time needed and the expenses. pls tell me more about applying for Hertz or any inbound type of work
Jennifer Apr 5, 2011 11:04 AM
Immediately available to work as call center agent
I am really interested to do a job from home that I can perform efficiently. Specially as call center agent. I have experience in online job, but need a stable work.
I have my small business, but just started with it, and hopefully will grow, and as of for the moment, I want a work from home job that I know I can do efficiently...I am flexible, open to any time frame available.
Uniload Negosyo
curlyron Mar 19, 2011 11:47 AM
home based call centers
I'm interested of this job. How do i apply for these home based call centers?
Human Resources Mar 15, 2011 5:02 PM
Home Based Agents
We are looking to hire home based sales agents. Use our phone system and our database. High speed internet and head set required. Contact us at hr(at)interstateautomovers.com
Marilyn Bisoñ-Bringino Feb 8, 2011 10:47 PM
Prefers to work from Home
Hi! Im interested in Home based call center agent or any on line job between 8 to 10 in the evening.Presently I am teaching Speech and communication in one of the government schools of Albay.Thank you in advance
Mary Aug 12, 2010 3:04 PM
Who's Currently Hiring Call Center Agents
I would love to work for the the hotel chains such as Hilton, Hampton Inn etc, also is Hertz or Avis or AAA, hiring at this time. I am in the process of getting set up. How do I search these companies out?
Any help,

Thank you!
Peggy Kuyper Jul 25, 2010 1:22 PM
HERTZ HOME BASED CALL CENTER AGENT
I WOULD LIKE SOME INFO ON HERTZ CALL CENTER AT HOME JOBS AND HOW TO CONTACT THEM.
Noreen C. Yap Apr 25, 2010 8:19 PM
Need homebased jobs
I am currently working as a sales customer service associate at Convergys, largest call center in the Philippines. I am most willing to find and accept a home based job. I am just an email away, kty76rain2002@yahoo.com. :)
larquitta Mar 11, 2010 12:10 AM
Applying for jobs.
how do I apply for these type of jobs?
annie Mar 10, 2010 10:47 AM
hi!
Hi I'm interested in a telecommuting position.I like to have a full time job at home, Im a graduate and with good communication skills and im a fast learner.
neha Jan 7, 2010 2:44 PM
job from home

i would like to work from home as my communication skill is good & i am a graduate & also worked before in a reliance call centre
LARQUITTA TURNER Dec 30, 2009 1:52 AM
WORK FROM HOME
I am interested in working with HERTZ in all areas.
K Aswa Dec 2, 2009 11:55 PM
Work from Home Jobs
Are there any legit companies like these that hire internationalally. I think all these sites are US only maybe Canada and Uk.

That correct
AR Sep 28, 2009 8:56 PM
RE: Companies That Hire Home Based Call Center Agents
TeleTech@Home is hiring.
Minnie Sep 3, 2009 9:55 PM
Prefers To Work From Home
I'm interested in a telecommuting position that will allow me to contribute to my family's needs while getting out of the 'rat race' of heavy traffic, road rage, and not enough time with my family and friends. Please tell me all I need to know and what type of equipment I will need. Thank you in advance.
Erma Sep 1, 2009 2:38 AM
RE: Companies That Hire Home Based Call Center Agents
Hope to hear from you soon! I am interested to try at Alpine Accessand Hertz maybe..Please email me all the requirements needed thanx
Erma Sep 1, 2009 2:36 AM
Need homebased jobs
I like to have a part time job at home. Im a graduate and with good communication skills. I like people and im very flexible, active and hardworking. I had worked in Sales companies before..in Philippines and International but now i like to have time to relax by having part time job.I Any survey jobs or telecommuting u can offer...?Hope to hear from you soon. Thak you!
Deavon West Aug 25, 2009 4:16 PM
Work fro Home Jobs
Would like to look into Hertz rental car company.
 
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