Name of the unit/department: ____________________________
Function Name:________________________________________
Functions Description:___________________________________
1. What is the importance of its functions in the organization? Please enumerate and explain.
2. Are these functions needed to be carried out daily/weekly/monthly or yearly?
3. What are the requirements in each function? Is there any operational cost involve in accomplishing each function? If yes, please
elaborate.
4. In case these functions are not accomplished in a normal business day, what are the possible effects in the organization?
Please state the following:
a. Possible revenue loss
b. Penalties in case of missed deadlines
c. Legal issues and other possible harm
d. Impact on credibility
e. Impact on consumers
5. Is it possible to reduce the operating cost of each function or change the operating efficiency? If yes, up to what percentage and for
how long?
6. With the reduced operational efficiency and cost, what are the pros and cons?
7. Are the functions dependent on anybody like suppliers or on a particular technology like a software or hardware? If yes, please
state the details.
8. Please grade the level of importance of the department or unit in terms of operation and its role in the company. Use the 1 to 10
scale. 1 being the lowest and 10 being the highest level.