When writing a PR plan that includes social media, you need to focus on what steps you can take to connect with the people that you want to reach online and how you can engage them. Consider how you can engage them in conversations with your organization, and further, how you can encourage them to share information about your organization with other people they choose to network with.
This involves figuring out where your target customers are networking online and making certain that your organization has a presence in the social media outlets that they are participating in. Beyond just having a presence, it's essential to figure out how to reach out to the right people and encourage them to choose to follow your business. This involves utilizing your company's social media profiles to provide valuable information that will appeal to your target audience, and taking steps to build a following via social media.
The way you will need to approach accomplishing these goals will vary based on the nature of your business and who your target customers are. Once you set up a social media profile for your company, decide how you are going to approach building a following and tracking your success. You may want to start by sharing it with your own personal social networking contacts and encourage others who work with you to do the same, allowing your base of followers to grow through word of mouth and viral marketing. You may want to invest in pay per click advertising to reach out to consumers.