Cisco Unified Communications Products
Cisco Systems has also produced a UC product. Like Microsoft, it has several similar goals. Each one of Cisco's goals matches with products.
Conferencing: Cisco has four Software-as-a-Service (SaaS) products, which deliver a complete and cost-effective conferencing technology.
Customer Care: When a customer needs help on any problem or product, the customer care platform is available for extending care beyond phone transactions. There are three products for consumers to use.
IP Communications: Cisco has six products that can use IP (Internet Protocol) connections to make communication more effective and less costly. IP communication uses the same protocols found on the Internet.
Messaging: Messaging allows employees to access and deliver messages using any medium, anywhere, on any device. Cisco has five products that support messaging.
Mobile Applications: The days of the static phone are long gone. Mobile is the protocol. Cisco has four products that allow mobile technology to work anywhere.
Presence and Clients: Cisco provides five products that let users connect, communicate, and collaborate directly from the desktop.