2. Know More about the Business Organization, Its Core Values and Its Mission
Know more about your employer and the business entity’s mission and its position in dealing with employees, clients, customers and even suppliers. In so doing, you will have a deeper understanding that there is a need for you to:
1) Align your own values and interests in order to provide positive or helpful contributions.
2) Participate in training programs and apply the competencies you learned.
3) Be solicitous in rendering services or attending to customers’ needs in order to bring about greater satisfaction in patronizing your employer’s business.
4) Be diplomatic and courteous in dealing with other parties external to your company and to understand that maintaining a good relationship with them can help the company operate smoothly.
5) Be supportive in meeting the company’s goals because it would also benefit employees in the long run in terms of job security and benefits.
6) Understand that in voicing your concerns, issues, opinions or suggestions, your objective is not purely self-serving but should be reasonable and mutually beneficial for you and your employer and within the business entity’s capacity as provider of benefits.
Image Credit: Digital Equipment Corporation employee coffee mug by Geertivp at en.wikipedia