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Frame Error Problems in Adobe Premiere Elements

written by: Misty Faucheux•edited by: Elizabeth Wistrom•updated: 5/11/2011

Adobe Premiere Elements is an awesome program, especially for beginners. But, it's not so fun to get the failed to return a video frame error message. Learn what to do when you receive the Adobe Premiere Elements "failed to return a video frame error" in this Adobe Premiere tutorial.

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    Using Adobe Premiere Elements

    Adobe Premiere Elements allows you to create movies and video sequences, and this tool is compatible with Mac OS (Operating System) and Windows. This program costs between $79.99 and $99.99 in 2010, which makes it very affordable for most people.

    What sets Premiere Elements apart from other video editing software programs, however, is that it’s easy of use. Beginners can quickly catch onto this program and create high-quality videos. But, the system is not perfect, and many people do run into some issues. One common problem is the "failed to return a video frame" error message. So, what do you do when this happens? This Adobe Premiere tutorial is designed to help you.

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    Move to the Beginning of Your Timeline

    Well, it’s time to look at your Video Timeline. This is often where this problem originates. If there is any type of gap in the video timeline, you will get the Adobe Premiere Elements failed to return a video frame message. Then you won’t be able to go any further since the program will simply cancel the entire operation.

    Adobe Elements Timeline So, the first thing that you want to do is blow up your Timeline has large as it will go. This will help you see what’s going on with your video sequence. Next, go all the way back to the beginning of the sequence. You can press home button, or you can just scroll back to the beginning. You should, however, be at the 00;00;00;00 point.

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    Removing a Gap in the Timeline

    Next, hit your Page Down button. This will take you through your video clips. This will allow you to see each frame of your video. With the Timeline so large, you should be able to see any missing clips, but that’s not always the case.

    If you don’t readily see the missing clip, start advancing your video sequence clip by clip. This is a tedious process, but it’s really necessary to figure out where that missing clip is hiding. One good sign that you have come across the missing clip is if the sequence kind of stutters through a clip or two. When this happens, you need to close the gap.

    To do this, select or lasso all the clips that come after the gap. Then, pull all of the clips together. Or, you can simply change the out point for the clip before the gap. Stretch it out so that it covers the second or two the gap. If you don’t want to stretch out that end point, then stretch out the in point for the clip after the gap.

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    Look For All Gaps

    You should finish going through the rest of the sequence in case there are other gaps. Then, crop your audio to fit the new length of your video sequence. If it’s a looped soundtrack, simply drag the end of it until it matches the end frame of your video sequence.

    Now, try exporting the video again. It should work this time, as you should no longer see the Adobe Premiere Elements "failed to return a video frame error" message. If not, you may have missed another gap. In this case, you’ll have to repeat the above steps again.

    Continue reading right here at Bright Hub for more information regarding the Adobe Premiere Elements. Or, if you have additional tips to add to this Adobe Premiere tutorial, be sure to leave them in the comments section below.