Phone and cable bills are heavily padded, so it's up to you to pay hardball. Call your provider and tell them you want to cancel. Don't bother with customer service, they can't help you. While you're navigating the endless automatic voice system, just repeat, loud and clear "cancel". When talking to the rep, be nice and polite. Tell him you have enjoyed the service, but can no longer afford it, so you must cancel. That's all you need to say, he will have a negotiation tactic ready with lower prices to retain you. The more valuable a customer you are – longer term, bills paid on time – the better chance you have of negotiating a great discount. The first offer won't be the best offer. Keep repeating that you can't afford it until they offer a really sweet deal…and make sure it's a permanent offer and not a temporary dangling bait. In the unlikely event they can't or won't make a deal, consider actually shopping around. It's a very competitive market.