The first impression of the Nokia Surge is not a good one. Although it is a matter of personal taste, the phone looks quite ugly. It is admittedly lightweight at a mere 123.9 gm, but the appearance is of a bulky phone, measuring 97.5 by 57.9 by 15.5 mm.
The front has a smallish 2.4" screen, with a plethora of hardware buttons along the bottom edge, when held in portrait. There is an unsightly and uneven bevelled edging around the screen, with a depression along the top left side. The use of this depression becomes apparent when using the phone in portrait mode, as it assists in sliding the screen upwards to reveal the hardware QWERTY keyboard below.
The right edge of the phone has a volume rocker switch and a dedicated camera key, sitting flush against the casing. The left side only has the microUSB port, stowed away under a protective flap. The top edge has a speaker, the charging port and the 3.5 mm microphone jack. The back panel has a 2 megapixel camera, without any of the usual accompaniments. The SIM card slot and the microSD card slot can be found on opening the back panel.
The material of the phone is glossy, black and plastic, which contributes greatly to the lightweight feeling. However, the phone feels fragile and the glossy plastic is a fingerprint magnet.
The real disappointment of the phone is the average-sized screen. There seems to be a tremendous amount of wasted space, something that could be redesigned to fit a larger screen with a better resolution than 320 x 240 pixels.