What Others Are Saying
I found many websites such as Doug Toombs, who claimed these refurbished AT&T iPhone were not as good as they seemed.
According to Mr. Toombs, who quotes an Apple employee on the refurbished phones, refurbished means, “Settings > General >Reset > Erase All Content and Settings on an iPhone."
Mr. Toombs says the refurbished iPhone he purchased from AT&T for his fiancée was “activated," and only had firmware of 1.0.2; some he claims got firmware of 1.0.1. I could feel for Mr. Toombs, but if he read the fine print, he would have realized that these refurbished iPhones from AT&T were the ones people returned after the standard 30-day-I-don’t-want-it-anymore period, so the firmware on the phone really was what was on it originally; at least that was my take on it.
Other website complaints claimed that AT&T said the refurbished phones, like their new iPhones, came with a one year guarantee, however, it clearly lists on the website that there is only a 90-day guarantee.
Still, on Howard Forums, as seen in the screenshot to the left, Apple is offering a full one-year warranty on the refurbished phones as long as you have the receipt. You can click on the image to see a larger view.