Contacts and other Features
You can upload your contacts exported from Microsoft Outlook in CSV, Apple Address Book VCard files, Gmail, Yahoo Mail, or Hotmail/Windows Live Mail in the My Contacts tab. The interface comes with instructions for exporting a file and then uploading the imported contacts file into PhoneTag. Although you can't do anything with importing contacts, it lets you look up phone numbers and it changes the FROM in the subject to the person's name if the phone number appears in your contact list.
For example, my husband left me a message before I imported my contacts list. FROM showed his phone number. After I imported the contacts, it changed to show his name.
Special note for Gmail. Gmail offers to export to Google's CSV format, Outlook's CSV format and vCard format. Use the vCard option per PhoneTag's instructions. CSV doesn't work.
The Self Service tab lets you request receiving set up instructions by email based on your phone's service provider. Referrals tab simply lets you tell others about the service in exchange for receiving free PhoneTag service as the site explains, "For each friend you refer who successfully pays their first monthly invoice, you will get credited 30 days of free service. In addition they will get 30 days free to try our service."
The turnaround time between the voice mail and the transcription is one to five minutes, but could be higher during times of high volume. The service keeps things simple by giving you exactly what you need without a lot of frills. PhoneTag works as promised and gives you all the tools to get going quickly.