How to fix a button that doesn't work anymore.

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Latest post Wed, Feb 25 2009 4:16 PM by MRMonaco (757 pts ). 1 replies.
  • How to fix a button that doesn't work anymore.

    I have a blackberry, and recently, the red hang-up button stopped working.  Of the 2 buttons you need more than anything, this is one of them, and so it is very annoying that I cannot end a phone call.  I don't think my phone is insured, so I was hoping there might be a way to fix keys that no longer work myself (or at least have someone else do it).  I am not interested in buying a new phone just because one key doesn't work.  Any suggestions?

    PS - my trackball is also having issues scrolling up now too.

     

    Published by Josh McWilliam (19,295 pts ) on Jan 13 2009, 07:28 PM to
    Blackberry (RIM) SmartPhones Discussions
  • Re: How to fix a button that doesn't work anymore.

    In reply to

    You can do a google search and you'll find plenty of companies out there that are willing to repair these phones for a nomial cost (commonly over $50), but in my opinion, if your phone is eligible for an upgrade, it may be cheaper to go that route. Most carriers have new and refrubished blackberries for under $100 (or even free) with a 2-year contract. For example, Verizon Wireless has the 8130 pearl for free when purchased through the web.

    The only reason I suggest this is because you mentioned that your trackball and a key are not working on your phone, which could indicate that the circuit board is damaged (water, overuse, etc) and needs to be replaced. It is unlikely a software update can fix this (I've seen this issue with one of my users with a 8830 world phone).

    Now if its just the trackball that is not working properly (scrolling in some directions), this is a common problem from use and can be repaired (see link below).

    Published by MRMonaco (757 pts ) on Feb 25 2009, 04:16 PM to
    Blackberry (RIM) SmartPhones Discussions
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