Mobile How-To: Installing USB Drivers and Sync Tools for BlackBerry Smartphones

Written by:  Jeffrey Davis • Edited by: Simon Hill
Updated Jun 9, 2011
• Related Guides: Software Installation | Blackberry

One of the very first things you probably need to do when you get your BlackBerry is to install the software and drivers needed to sync your information and other data between your computer and the BlackBerry itself. This guide will tell you how to install the necessary drivers and software.

Introduction

One of the very first things you probably need to do when you get your BlackBerry is to install the software and BlackBerry USB driver needed to sync your information and other data between your computer and the BlackBerry itself. This will allow you to connect and transfer your data and it also allows you to charge up your smartphone's battery in the process. In this guide, I will explain the installation process for the software and drivers needed to connect your BlackBerry to your computer system.

Download or Disc?

When you first get your BlackBerry you should have an installation disc to prepare the necessary drivers and other software on your computer. Nonetheless, It's frequently a good idea to make sure you have the latest software available for your system: to do this, simply visit the BlackBerry support center and select your model to locate the download link for the latest drivers available. (Make sure you choose the relevant Get Support link, rather than Get Started.) The download links can be found by using the Get BlackBerry Desktop Software once you have selected your model series accordingly.

Once on the download page you'll obviously want to choose the most relevant installation (read: do not select the PC driver options on a Mac, and likewise in reverse) so download the relevant software accordingly. Although I will be using the PC version for the remainder due to my current system, the procedure should be somewhat similar on an Apple machine.

Starting the Process

Region Selection Once the installer has downloaded successfully, be sure to run said installer to begin the process of installing the software and drivers. Your first order of business is to select the language you will be using (English in my case) then click OK and wait for the installer to load. Select Next to proceed, and you should be prompted to specify your region (I selected USA, but yours may differ from mine). The example to the left shows the applicable selection screen; you'll want to use the drop-down to select another region if the default is anything other than where you live and use your BlackBerry device. Select Next once your region is selected according to your location in order to proceed to the next step.

To Customize, or Not to Custimize?

Manually Selecting Installation Features The next thing you should do, obviously, is read the rules for using the software and affirm your acceptance of the fine print before you select Next again. (Standard procedure, I know -- but who's to defy lawyers anyway?) You should now be asked if you wish to use the typical setup procedure, or customize your installation thereof. If you opt to customize your setup before selecting Next, you'll see the options listed on the left side of this section from which you can select to install certain features (or not, if desired). This is most beneficial to administrative uses who may or may not wish to have certain features enabled, so choose accordingly based on requirements before selecting Next again.

Where Should This Go, Anyway?

Selecting the Installation Point If you selected the customize option, you should also be asked where the installation materials should go on your hard drive. Again, make your selection as required, and the installer will react accordingly.

For example, in an administrative environment you may wish for the installation to be available on network storage rather than on the local machine itself; in such a case you would select the Change option and use the file system browser to select the part of the system network where you wish to position the installation point (whether in the network browser, or on a network-mapped local drive). You also have the option of selecting who can access the software: if you want it available to everyone you would select the upper choice thereof, likewise if the software installation is on a per-user basis you would select the lower choice. Be sure to select Next when you have the desired selections in place.

Are You Taking Your Media to Go?

Selecting Media Sync Options Now you should be asked to select your media sync options; this will determine whether or not you can use music and pictures on your BlackBerry outside of using a camera. Again, this can be switched off in the event that administrative rules forbid the use of such material (or even if company rules prohibit the very presence or use of a camera on any BlackBerry devices).

For the not-so-knowledgable, the upper option controls whether or not MP3/AAC content (e.g. iTunes, Rhapsody, etc.) can be synced up; likewise, selecting the lower option (or not) chooses whether media management software is installed during the setup process to allow pictures and video (and other types of media not covered by the upper option). Please note that the lower option considerably lengthens the installation time so plan accordingly.

Finalizing the Installation and Controlling Startup Options

Selecting Startup and Update Options Your last order of business is to select whether or not the BlackBerry software is configured to start automatically when the computer does. In the majority of cases this is a definite must; however, administrative requirements may only permit the manual execution of the software (when performing a one-time administrative configuration deployment, for example). Same applies for placing a desktop shortcut on the computer system; using the above manual deployment example, this may only be a requirement for the system administrator so this action can be turned off in such cases. Automatic checks for updates, on the other hand, are a definite must; except when administrative policy explicitly requires manual deployments, this option should be kept as-is.

Once all options are set at the necessary specifications level, it's time to select Install, and the system will take care of the rest. After the install completes and you confirm to Finish, you will likely be asked to restart the computer; just say Yes to this, and you're ready to go! All that's left is to connect your BlackBerry to the computer, let the drivers install, allow the software to perform your first device sync and you're done!

 
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