How to Update BlackBerry Software Using the BlackBerry Device Software Updater

Written by:  • Edited by: Wendy Finn
Updated Jul 5, 2011
• Related Guides: Blackberry | Internet Explorer | Google Chrome

Taking advantage of BlackBerry "ROM" updates is a great way to help the overall performance of your smartphone. This is a simple guide to ROM updates.

BlackBerry "ROM" updates are a great way to speed up your device, stop system freezing issues, and work out any other bugs your device may have in general. Some ROM updates even offer new features that often prove useful or that were lacking on the original OS version you are already using. This is a simple guide that shows you how to update your device using the free of charge BlackBerry ROM update website, and ultimately the BlackBerry Device Software Updater.

Installing the BlackBerry Device Software Updater

The BlackBerry Update page is located here. If you are trying to update on a PC then make sure you use Internet Explorer v5.5 or higher or Firefox. You might encounter problems if you try to use another browser (it doesn't work with Google Chrome right now, for example). Once you have accessed the page you'll see this screen: (Click To Enlarge):

BlackBerry Update
click to enlarge

Now you'll want to scroll down and under Step 1 you'll notice that the screen says to make sure your device is disconnected. You'll start by simply clicking on the "Check For Updates" button at which point a .msi uploader file will be downloaded directly to your computer's desktop. Once the file is downloaded you will need to click on it, or simply click "RUN", this will then install the "BlackBerry Device Software Updater" on your Windows Based Operating System and automatically open the program on your PC once it finishes installing.

You can also use the BlackBerry Desktop Software to update your phone, not to mention sync contacts and calendars or transfer videos or photos, on your Mac.

Running the PC Based Updater

Now that the Software Updater is open on your PC you can go ahead and connect your device. After it is connected you'll be able to choose your device from a dropdown box and then you'll need to enter your device's PIN Number. If you're unsure of the number, here's how to find your BlackBerry PIN.

Next simply choose the "Run" Option to begin the install process. This first option will install the drivers on your device, after which point you'll choose run once again to install the new ROM Update. That's it, you are done, it's really that simple.

It's important to note that during the update process you won't be able to use your device. If for any reason you fail to complete the ROM process you'll need to start it over once again to complete the updates before using your device again.

To avoid disruption of the process if you use a laptop then make sure it is plugged in or fully powered up before beginning the process.

References

  • Author's own knowledge.
  • Screenshot by author.

Comments

Showing all 17 comments
 
robin frederiksen Sep 6, 2011 4:54 PM
RE: How to Update BlackBerry Software Using the BlackBerry Device Software Updater
cool
shulie28 Apr 22, 2011 10:10 AM
RE: How to Update BlackBerry Software Using the BlackBerry Device Software Updater
hi my problem now with my BB 9300 curve.there's always a clock icon on the middle? how can i remove it?...pls help me it makes my BB so slow...
kirolos Apr 16, 2011 8:55 AM
my curve 8520
dont wanna be updated to v5.0
it always say error !!!!
:S plz help
Sando Mar 31, 2011 7:21 AM
Update Blackberry Software
first go to www.blackberry.com
then look for Apps & Software click on it
go software update choose the firmware you want to install
download it fill in the information below
install it on your pc
(Warning: do not connect your phone to the computer while is installing the firmware)
when it is installed on your pc connect your phone to the pc via USB cable
open Blackberry Desktop Manager back up your phone
then go to Computer>C>Program files>Common Files>Research in Motion delete the vendor file xml
open app loader follow the instructions and decide which apps to be deleted from your phone or keep it select install it should take up to 30 mins to install the new software on your bb device when it's finished press 'Finish' and done then to check the current firmware you're using on your bb device go to Menu>Options>About
Noor Mar 27, 2011 11:05 AM
RE: How to Update BlackBerry Software Using the BlackBerry Device Software Updater
do i have to save everything on my bb first before installing the new software?
does installing the new software gonna erase everything ?
emmma Jan 5, 2011 10:24 AM
RE: How to Update BlackBerry Software Using the BlackBerry Device Software Updater
err was i meant to turn my phone off? its been 'updating for nearly 2 hours' and its only moved slightly acroos the bar? what shall i do? unplug or leave it in?
jam Oct 17, 2010 8:50 AM
wheres the answer
im having the same problem when i tried to update my bb it says that i already have the new version installed, but on my phone it still says that i have the older version 4.2 and not the new 5.0 why is this?
cool Oct 14, 2010 9:22 PM
update my bb
what if i connect my BB curve 8520 and it stills say that there is no update available
danyelle Sep 21, 2010 4:41 PM
Internet doesnt work after update
hiiii, i recently updated my software and it worked, but now my internet isnt working. do you know why??
Luke Jul 25, 2010 5:38 PM
UPDATE MY BB
Hello there, recently i tried updating my bb, but i says that i already have the new version installed, but on my phone it still says that i have the older one (4.2) and not the (5.0)?

Please help!
koz Jun 22, 2010 11:35 AM
RE: How to Update BlackBerry Software Using the BlackBerry Device Software Updater
when i connect my device to the computer nothing comes up to say it is connected...i go to my computer and something will flash and then dissapear
Fernando May 31, 2010 3:57 PM
Guys
You need to connect the blackberry it will show right way on the list
glenn May 24, 2010 8:45 PM
update my bb
hey there, i ve been following your intructions step by step and i got the same problem that elena had! after running the software at the point where i have to choose my device in the dropdown box there were no devices from which to choose.
thank you in advance for your help!
Gerald May 3, 2010 1:54 PM
I wan to fix my IP moderm
I bought blackberry 8520 and wanted to install on my laptop at home but was prompted at a stage that i need to have and internet to complete the installation i then went to the office the next day intalled it on my desk top with all the applications.
the next day i went to work with my laptop and installed it in but it excluded the IP moderm .
i need hlp on how i can update my 5.0 and add the ip moderm on my laptop as well i have serched the web but cant get any help
kind regards

Gerald
elena Feb 22, 2010 7:55 AM
update my bb
hey there!!
i tried to update my BB and i came across a problem.
When i got to the dropdown box there where no devices given as choices form which to choose the model of my phone.
why is that?did i do something wrong?cause i followed what u suggest step by step please help me out couse my phone is really slow and i only got it a month ago.... :-(
thanx elena!
elena Feb 22, 2010 7:37 AM
update my BB 9530
hey there, your instructions are really helpfull
however i came across a problem when started the procidure.
after running the software at the point where i have to choose my devise in the dropdown box there where no devices from which to choose.
the boxx is completely blank and i cant even write anything in it.
why is that?did i do somenthing wrong?i followed the steps you are giving one by one...
thank u in advance for your help!!
elena
Ronnie Jun 4, 2009 9:48 PM
Thank You!
I spent 4 hours last night trying to update my BB. Searching couldn't figure out which update I needed. I found your instructions and within 30 min or less start to finish it was updated! You make it so easy, Thank You so much!
 
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