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Customer Relationship Management on the BlackBerry

written by: Vasanth•edited by: Christian Cawley•updated: 5/13/2011

There are several BlackBerry CRM apps available including Mobile Edge, Mobile CRM, and SprinxCRM. Each app displays customer relationship management data including accounts, contacts, and tickets. Find out about the options as we take a look at each one in turn.

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    Mobile CRM for Microsoft CRM Online Server

    Mobile CRM for Microsoft CRM Online server Mobile CRM QR Code Mobile CRM is a BlackBerry CRM app for Microsoft Dynamics CRM Online Server. The app connects the BlackBerry to the server and accesses CRM information. Sales and service reps can utilize this app when they are out of the office. With the app, you can view account details, edit existing data, delete information, and add new information. Text notes can be added to each entry, and images or audio files can be attached as well. This app was developed by Softtrends Software Pvt Ltd and is available for $99.99 USD. To download this app, scan the QR code to the right.

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    Mobile Edge for Microsoft Dynamics CRM

    Mobile Edge for Microsoft Dynamics CRM Mobile Edge for MS Dynamics CRM QR Code Mobile Edge is another app for Microsoft Dynamics CRM. This app stores information locally, so you have access to data in areas that are outside the cellular network. Some of the CRM data accessible with the app include accounts, contacts, activities, leads, tickets, and opportunities. The app can sync CRM contacts with the BlackBerry's address book, which simplifies e-mail composition. Mobile Edge for Microsoft Dynamics CRM was developed by iEnterprises, Inc. and is available for free as a disconnected demo. The live version requires server installation and connectivity from iEnterprises, Inc. To download this app, scan the QR code to the right.

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    Mobile Edge for Oracle's Siebel CRM

    Mobile Edge for Oracle's Siebel CRM Mobile Edge for Oracle's Siebel CRM QR Code iEnterprises, Inc. has developed a separate Mobile Edge app for Oracle's Siebel CRM. This app is designed for employees that utilize CRM information when they are away from the office. Simply launch the app to connect to the Siebel CRM. You can view CRM data including opportunities, contacts, and organizations. The data fields are customizable and objects can be modified within the Siebel CRM environment. This app comes with an administration console that contains a lot of advanced features. The live version requires server installation and connectivity from iEnterprises, Inc. To download the free disconnected demo of Mobile Edge for Oracle's Siebel CRM scan the QR code to the right.

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    SprinxCRM

    SprinxCRM App SprinxCRM QR Code SprinxCRM is a free BlackBerry CRM app developed by Sprinx Systems, LLC. It is a web-based CRM app that doesn't require software installation. The app allows employees to access CRM information on the go, including contacts, events, and tasks. Sending e-mails to contacts is streamlined, since the app syncs automatically with Microsoft Office Outlook. To download SprinxCRM, scan the QR code to the right.

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    References

    • Mobile CRM for Microsoft CRM Online Server, https://appworld.blackberry.com/webstore/content/3593
    • Mobile Edge for Microsoft Dynamics CRM, http://appworld.blackberry.com/webstore/content/3828
    • Mobile Edge for Oracle's Siebel CRM, https://appworld.blackberry.com/webstore/content/3831?lang=en
    • SprinxCRM, https://appworld.blackberry.com/webstore/content/2636?lang=en