Shiladitya De Mob: +91-9831406659 Email:shiladitya.de@gmail.com
Career Objectives
As a Technical Writer and an editor I intend to produce high quality write ups on a variety of subjects and topics. I have keen interest in Advanced Knowledge Management Systems, Instructional Design, Product Design and Web-Content Development.
Educational Qualification
§ Bachelor of Electronics Engineering, Nagpur University, 1999
§ PGDBA (Marketing) from SCDL, Pune, 2007.
Professional Qualifications
§ Fundamental Certification Program in Technical Writing, The Writers Block, Bangalore, May 2009. Obtained 75% marks and was placed in the “A” grade.
§ Certified SAP Solution Consultant in Supply Chain Management-Order Fulfillment (SD Module), Siemens, Kolkata, October 2007. Certificate Id: 0004707138.
§ Advanced Diploma in Software Exports Technology (ADSET), Asset International, Kolkata, 2000.
Summary of Experience
§ 9 years of experience in Petrochemical, Manufacturing and ITES sectors in various capacities.
Software Skills
§ ERP-Certified SAP SD functional consultant, Recruitment module of Peoplesoft.
§ Microsoft Office Suite, RoboHelp, SnagIt 8.0, Adobe Framemaker.
§ Programming Languages-Fortran 77, C.
§ Databases-RDBMS Concepts, Oracle 8i.
§ Operating Systems-Microsoft Windows, undertaken course in UNIX.
Soft Skills
§ Interactive skills.
§ Effective written and oral communication skills.
§ Leadership and motivation skills.
§ Analytical skills.
§ Planning and organizational skills.
Professional Experience
ReviewReady (www.reviewready.com)
Duration: July 2009 till date
Designation: Consultant Editor
Responsibilities
§ Editing highly specialized technical contents
§ Editing research papers, books, articles and chapters on technical grounds and offering inputs on grammar, readability, accuracy, presentation and information design
§ Offering my views on areas of improvement and suggesting appropriate changes
Caterpillar India Private Limited (www.cat.com)
Duration: June 2008 till March 2009.
Designation: Associate—Recruitment.
Responsibilities
§ Planning and coordination of complete hiring cycle of multiple open positions
§ Preparing documents for hiring managers with compilations of model questions to be asked during interviews
§ Preparing training documents and training hiring managers and recruiters on the recruitment module of Peoplesoft
§ Mentoring a team of 5 junior recruiters.
S.I.S. Infotech Private Limited http://www.sisinfotech.com/workez/)
Duration: March 2007 till date.
Designation: Freelance Business Writer and Technical Writer (also part of the company’s panel of senior writers)
My job: I took up the Internet based job to gain experience in a career based on written communication. I have submitted ninety-two assignments till now.
Responsibilities
§ Developing content for Strategic Corporate Initiatives and New Product Introductions. I work when free and submit assignments via Internet
§ Producing high quality write-ups adhering to global requirements on time
Wipro BPO Solutions (www.wipro.com/bpo)
Duration: January 2006 till June 2006.
Designation: Senior Associate--Technical Support.
Responsibilities
§ Providing technical support for desktop PCs of HP
§ Identifying the most recurrent issues on the process floor with the aid of Pareto diagram and created technical literature to help in resolution of the most recurrent issues
Accenture Services Private Limited (www.accenture.com)
Duration: January 2004 till January 2006.
Designation: Senior Business Process Associate—Accounts Payable
Responsibilities:
§ Mentoring a team of 6 Junior Associates who handled queries from customers of a leading multinational bank
§ Leading a focused email resolution campaign, this reduced call volumes by 30%. The campaign helped our process get the best process award for the year 2005
§ Producing write-ups and process flow charts to help the team resolve recurrent issues effectively
§ Preparing training documents for new hires
Exide Industries Limited (www.exideindustries.com)
Duration: July 2001 till August 2003.
Designation: Senior Officer—Industrial Sales.
Responsibilities:
§ Meeting clients, giving presentations, negotiating on techno- commercial terms and finalizing deals pertaining to batteries for the power sector and the telecommunication sector
§ Designing and implementing a fully functional database of customers, orders; battery quantity and delivery schedule. The database streamlined the marketing effort by centralizing all necessary data required to follow up with branch offices
§ Preparing documentation for industrial batteries and the fully functional database
Haldia Petrochemicals Limited (www.haldiapetrochemicals.com)
Duration: February 2000 till June 2001.
Designation: Instrumentation Engineer.
Responsibilities:
§ Looking after smooth functioning of instruments in the High Density Poly Ethylene (HDPE) plant
§ Managing plant instruments viz. Pressure transmitter, level transmitter, DCS and PLC.
§ Preparing technical manuals of sophisticated equipments such as level transmitters.
§ Preparing technical documentation pertaining to P&ID diagram of the HDPE plant.
Achievements
§ Scored 80% and topped the batch in SAP certification examination
§ Scored 620 in quantitative ability and 680 in verbal ability in GRE examination with 5.0 out of 6.0 in Analytical Writing.
§ Scored 277 in TOEFL with 6.0 out of 6.0 in TWE(Test of Written English)
§ Was assigned as the “Shift in Charge” within 3 months of joining Haldia Petrochemicals
§ Secured order from Tamil Nadu Electricity Board worth 540 000 INR for Exide Industries Limited
§ Realized outstanding payments worth 680 000 INR for Exide by persistently following up and building relationship with purchasing department of clients
§ Developed new businesses for Exide through effective use of market research, market segmentation, and branding. In two years times helped expand market share of Exide in South India by INR 1150 000 quarter on quarter
§ My initiative helped our process get the best process award during my stint with Accenture
Extracurricular Activities
§ Reading
§ Debating
§ Quizzing
Contact Details
Shiladitya De
“Saptarshi”, Flat Number: 1A,
4/89, Chanditala Lane,
Kolkata-700 040
West Bengal.
Samples and references available on request
Educational Qualification
§ Bachelor of Electronics Engineering, Nagpur University, 1999
§ PGDBA (Marketing) from SCDL, Pune, 2007.
Professional Qualifications
§ Fundamental Certification Program in Technical Writing, The Writers Block, Bangalore, May 2009. Obtained 75% marks and was placed in the “A” grade.
§ Certified SAP Solution Consultant in Supply Chain Management-Order Fulfillment (SD Module), Siemens, Kolkata, October 2007. Certificate Id: 0004707138.
§ Advanced Diploma in Software Exports Technology (ADSET), Asset International, Kolkata, 2000.
Software Skills
§ ERP-Certified SAP SD functional consultant, Recruitment module of Peoplesoft.
§ Microsoft Office Suite, RoboHelp, SnagIt 8.0, Adobe Framemaker.
§ Programming Languages-Fortran 77, C.
§ Databases-RDBMS Concepts, Oracle 8i.
§ Operating Systems-Microsoft Windows, undertaken course in UNIX.
Soft Skills
§ Interactive skills.
§ Effective written and oral communication skills.
§ Leadership and motivation skills.
§ Analytical skills.
§ Planning and organizational skills.
Summary of Experience
§ 9 years of experience in Petrochemical, Manufacturing and ITES sectors in various capacities.
Professional Experience
ReviewReady (www.reviewready.com)
Duration: July 2009 till date
Designation: Consultant Editor
Responsibilities
§ Editing highly specialized technical contents
§ Editing research papers, books, articles and chapters on technical grounds and offering inputs on grammar, readability, accuracy, presentation and information design
§ Offering my views on areas of improvement and suggesting appropriate changes
Caterpillar India Private Limited (www.cat.com)
Duration: June 2008 till March 2009.
Designation: Associate—Recruitment.
Responsibilities
§ Planning and coordination of complete hiring cycle of multiple open positions
§ Preparing documents for hiring managers with compilations of model questions to be asked during interviews
§ Preparing training documents and training hiring managers and recruiters on the recruitment module of Peoplesoft
§ Mentoring a team of 5 junior recruiters.
S.I.S. Infotech Private Limited http://www.sisinfotech.com/workez/)
Duration: March 2007 till date.
Designation: Freelance Business Writer and Technical Writer (also part of the company’s panel of senior writers)
My job: I took up the Internet based job to gain experience in a career based on written communication. I have submitted ninety-two assignments till now.
Responsibilities
§ Developing content for Strategic Corporate Initiatives and New Product Introductions. I work when free and submit assignments via Internet
§ Producing high quality write-ups adhering to global requirements on time
Wipro BPO Solutions (www.wipro.com/bpo)
Duration: January 2006 till June 2006.
Designation: Senior Associate--Technical Support.
Responsibilities
§ Providing technical support for desktop PCs of HP
§ Identifying the most recurrent issues on the process floor with the aid of Pareto diagram and created technical literature to help in resolution of the most recurrent issues
Accenture Services Private Limited (www.accenture.com)
Duration: January 2004 till January 2006.
Designation: Senior Business Process Associate—Accounts Payable
Responsibilities:
§ Mentoring a team of 6 Junior Associates who handled queries from customers of a leading multinational bank
§ Leading a focused email resolution campaign, this reduced call volumes by 30%. The campaign helped our process get the best process award for the year 2005
§ Producing write-ups and process flow charts to help the team resolve recurrent issues effectively
§ Preparing training documents for new hires
Exide Industries Limited (www.exideindustries.com)
Duration: July 2001 till August 2003.
Designation: Senior Officer—Industrial Sales.
Responsibilities:
§ Meeting clients, giving presentations, negotiating on techno- commercial terms and finalizing deals pertaining to batteries for the power sector and the telecommunication sector
§ Designing and implementing a fully functional database of customers, orders; battery quantity and delivery schedule. The database streamlined the marketing effort by centralizing all necessary data required to follow up with branch offices
§ Preparing documentation for industrial batteries and the fully functional database
Haldia Petrochemicals Limited (www.haldiapetrochemicals.com)
Duration: February 2000 till June 2001.
Designation: Instrumentation Engineer.
Responsibilities:
§ Looking after smooth functioning of instruments in the High Density Poly Ethylene (HDPE) plant
§ Managing plant instruments viz. Pressure transmitter, level transmitter, DCS and PLC.
§ Preparing technical manuals of sophisticated equipments such as level transmitters.
§ Preparing technical documentation pertaining to P&ID diagram of the HDPE plant.