Jerri Ledford has been a freelance
business technology writer for more than 13 years. During that time, over
700 of her articles, profiles, news stories and reports have appeared online
and in print. Her publishing credits include: Intelligent Enterprise,
Network World, Information Security Magazine, DCM Magazine, CRM Magazine, IT
Manager's Journal.
She develops and teaches technology
training courses for both consumer and business users including courses on
security, customer service, career skills, and various technologies for
companies such as: IBT Financial, Writer's Village University, You Don't Say,
LLC., Hewlett Packard, Sony, Gateway, Forbes and CNET. She is also the
author of:
- Google
Analytics 2.0 (Wiley, 2007)
- The
SEO Bible (Wiley, 2007)
- Brilliant
Microsoft Vista Pocketbook (Prentice
Hall, UK, 2007)
- Brilliant
Microsoft Office 2007 Pocketbook
(Prentice Hall, UK, 2007)
- Google
Powered: Productivity with Online Tools (Wiley,
2007)
- PC
Magazine Office 2007 Solutions (With
Joli Ballew & Sally Slack, Wiley, 2006)
- Google
Analytics (With Mary Tyler, Wiley, 2006)
- The
Gadget Geek's Guide to Your Sony PlayStation Portable (Thomson Course Technology, 2006)
- The
Personal Cybersecurity Bible (Thomson
Course Technology, 2005)
- Cut
the Cord! The Consumer's Guide to VoIP (Thomson
Course Technology, 2005)
- The
Rational Guide to Preventing Identity Theft (Mann Publishing, 2005)
- Web
Services: Understanding Service Level Management (ContentCan, 2002)
- Marketing
Your eBook: The Only Guide You'll Ever Need (Roberts Publishing, 2001)
- Contributor:
The Writer's Online Marketplace (Debbie Ridpath-Ohi, Writer's
Digest Books 2000)
- Contributor:
Unbelievably Good Deals and Great Adventures That You Absolutely Can't
Get Unless You're a Student (Marian Edelman Borden, McGraw-Hill,
2001).
When she's not writing for a
consumer audience, Jerri also produces corporate collateral--white papers, case
studies, web content, templates, help documents, and presentations. Her
corporate clients include Microsoft, Switch & Data, The World Health
Organization, FujiFilm, Cocoa-Cola, and NaviSite.
In her off-time (which is
infrequent), Jerri spends hours reading, gardening, and playing with her
electronic gadgets. She's fondly referred to as "tech support"
by friends and family members.