Can’t Play Games with Windows Live Family Safety
The most common incident that children will notice is that they can’t play online or PC games with Windows Live Family Safety filter enabled or installed on Windows 7, Vista or XP. Some parents are using the rating system by the Entertainment Software Rating Board (ESRB), while others are using the additional rating systems available within the Windows Live Family Safety service:
All of the above services use different rating systems and they have different policies on what's safe for kids to play. Also, since they are from different countries, the restrictions and ratings may differ. One thing that is common with the above-mentioned rating systems is that most ratings use “Age ratings," which means the themes and language used in every game are scaled or rated to an appropriate range. For example, educational games may be rated only for kids aged 3 to 6, so if a parent mistakenly adjusted which rating level is used by the filter, kids aged from 6 up to 17 might be blocked from games that should be alright for them to play.
When parents use any of the above rating systems, in addition to disallowing games that aren’t rated, any account that is monitored by parents or guardians won’t play or run many games. Parents should select the option “Allow games that aren’t rated" to prevent Windows Live Safety Service from blocking these games, and then monitor only which games or sites are visited by the monitored accounts. They should review the report or activity log, and if they find anything too offensive for kids, a report should be sent to the rating system board to be added into their database.
Another reason that a game won’t play is if it’s an online game that has been added by parents to the list of blocked websites, via the web filtering service, that kids should not visit due to violent content, or that contain spyware, malware or any malicious software which could pose security risks.