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Cleaning Cat Urine from Upholstery

Jun 21, 2009   
Posted in: Rtetzlaff Articles

What's one to do when one of your cats marks his territory on your relatively new couch? Cleaning Cat Urine from Upholstery

Sicko - not me, the movie

Jul 1, 2009   
Posted in: Rtetzlaff Articles

Sicko is an enjoyable film that brings up some good questions about healthcare in the US. This article discusses some of the things I learned by watching Michael Moore's Sicko... Sicko - not me, the movie

Mediocrity in Customer Service – Shouldn’t we demand better?

Sep 30, 2009   
Posted in: Rtetzlaff Articles

Is it just me or is customer service in general getting worse? Losing paperwork, endless phone menus, dropped calls. Isn’t it time to demand better customer service? Mediocrity in Customer Service – Shouldn’t we demand better?
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  • Is it just me or is customer service in general getting worse? Losing paperwork, endless phone menus, dropped calls. Isn’t it time to demand better customer service? "Customer Service" Over the last year or so, we have begun to notice... Mediocrity in Customer Service – Shouldn’t we demand better?

  • Sicko - not me, the movie

    Last Edited Jul 1, 2009
    Sicko is an enjoyable film that brings up some good questions about healthcare in the US. This article discusses some of the things I learned by watching Michael Moore's Sicko... Things I learned Michael Moore has relatives in Canada After cutting... Sicko - not me, the movie

  • Cleaning Cat Urine from Upholstery

    Last Edited Jun 21, 2009
    What's one to do when one of your cats marks his territory on your relatively new couch? What smells in here? We’ve got a big family and on top of that, we’ve got two cats and a dog. My sister in law was moving back home from California and... Cleaning Cat Urine from Upholstery
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