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The author has extensive experience implementing and overseeing TQM in the workplace.
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The One-Stop Resource for All That You Want to Know About TQM

QualityTotal Quality Management or TQM is the philosophy of continuously improving products and processes to remove defects. Increased awareness and competitive pressures make quality a more pressing issue than ever before. This Bright Hub guide provides the most relevant resources and materials on TQM and related quality issues. Learn how to define and measure quality, theoretical basis, benefits, the role of a quality analyst, various approaches of implementation, best practices, history and background of quality management initiatives, and much more. What's more, the comment section at the end of each article allows the opportunity to interact with authors, editors, and other enthusiasts to clear all your quality related doubts.

Image Credit: flickr.com/Kenneth Barker